HiringCafe
eClerx
Posted 2mo ago

Process Manager

eClerx
eclerx.comView all open roles
Mumbai, Maharashtra, India
OnsiteFull Time
Responsibilities
  • Design campaigns
  • Manage campaigns
  • Optimize performance
Requirements
  • 5+ years paid social for global B2C
  • Meta/TikTok/Snapchat expertise
  • GA4/MMPs, GTM
  • Some Python/JS for ad scripts
  • Multi-timezone/currency experience
Technical tools mentioned
Meta Ads ManagerTikTok Ads ManagerSnapchat AdsGTMGA4AppsFlyerAdjustPythonJavaScriptMeta CAPITikTok PixelSnapchat PixelSKAdNetworkAd Attribution Kit

Job description

Role Overview: We are looking for a highly technical Senior Social Media Ads Expert with 5+ years of experience to scale our global B2C presence. You will lead performance-driven campaigns across Meta (Facebook/Instagram), TikTok, Snapchat, and other emerging social platforms.

You will be responsible for the full lifecycle of performance campaigns—from advanced technical setup, optimization, A/B testing & reporting.

Key Responsibilities

  • Design and execute high-budget campaigns on Meta Ads Manager, TikTok Ads Manager, and Snapchat Ads.

  • Manage "Always-On" and seasonal B2C campaigns across North America, LATAM, EMEA, and APAC, ensuring local relevance in over 12 currencies.
    Drive measurable growth for App Installs, Subscriptions, and Web Conversions, optimizing for post-install events and Lifetime Value (LTV).

  • Expertly deploy Meta Advantage+ and TikTok Smart Performance Campaigns (SPC), knowing exactly when to use "Black Box" automation versus manual precision targeting.
    Ensure 100% data accuracy by managing the Meta Conversions API (CAPI), TikTok Pixel/Events API, and Snapchat Pixel via GTM.

  • Proactively identify and fix tracking "blackouts," attribution shifts, or sudden spikes in CPA across global accounts.

  • Navigate iOS 14+ and Android privacy changes using SKAdNetwork / AdAttributionKit and incrementality testing to prove true channel lift.
    Collaborate with design teams to brief "Native-first" content (UGC, Reels, TikTok trends) based on hard performance data.

  • Run rigorous A/B and Multivariate tests on hooks, CTAs, and visual formats, moving beyond vanity metrics to focus on conversion volume.

Qualifications

  • Experience: 5+ years of hands-on experience in paid social for global B2C brands.

  • Platform Expertise: * Expert proficiency in Meta, TikTok, and Snapchat (Certifications preferred).

  • Experience with Pinterest or X (Twitter) Ads is a plus.

  • Strong understanding of GTM, GA4, and mobile measurement partners (MMP) like AppsFlyer or Adjust.

  • Ability to work with basic Python/JavaScript for ad scripts or API connectors.

  • Experience managing campaigns across different time zones, currencies, and languages.

About eClerx

Provides business process management and data analytics services globally.

Year founded
2000
Employees
21847
Industries
Business Process OutsourcingData Analytics
Activities
Business process managementData analytics servicesTrade support operationsDigital marketing servicesRobotic process automation
Organization type
Public
Subsidiaries
CLX EuropePersoniveClerx Digital
Headquarters
IN

Similar jobs

Process Manager roles near Mumbai, Maharashtra
1w
Save
Mark Applied
Hide
Process Manager
Mumbai, Maharashtra, India
HybridFull Time
Marsh McLennan
Marsh McLennanNYSE: MRSH: Provides global insurance brokerage, risk management, and professional consulting services.
5+ YOERequires 5–7 years in insurance, operations or project management experience, MS PowerPoint and Excel proficiency, project tracking, databases, and SIT, UAT, and production deployment knowledge.
Microsoft PowerPoint, Microsoft Excel, SIT, UAT
Job PostingView all
3w
Save
Mark Applied
Hide
Manger -Process
Navi Mumbai, Maharashtra, India
HybridFull Time
Jacobs
JacobsNYSE: J: Global provider of professional engineering and technical services.
18+ YOEBachelor's or Master's in chemical engineering, ~18 years project experience in industrial/chemical/semiconductor/pharmaceutical sectors, PE preferred, strong client-facing, analytical and problem-solving skills.
Aspen HYSYS, Aspen Plus, EDR, Aspen Flare System Analyzer, PipeFlo, AFT Fathom, AFT Arrow, Intelligent Software, HTRI, FlexSim
Job PostingView all
3w
Save
Mark Applied
Hide
Assistant Manager - Process
Mumbai, Maharashtra, India
OnsiteFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
3+ YOEBachelor's degree, 3+ years PMO/process/business analysis experience; skills in project governance, process mapping, root cause analysis, KPI reporting, Power BI and advanced Excel; SQL preferred.
Microsoft Power BI, Power Query, SQL, Microsoft Excel, Microsoft SharePoint, Microsoft Teams, Visio, Microsoft Planner, Microsoft Project, Microsoft Office, Microsoft Copilot
Job PostingView all
2mo
Save
Mark Applied
Hide
Process Manager - Retail Operations RCC Recon
Thane, Maharashtra, India
OnsiteFull Time
IDFC First Bank
IDFC First BankNational Stock Exchange of India / BSE Limited: IDFCFIRSTB / 539437: Provides universal banking and financial services to individuals and businesses.
3+ YOEGraduate required, minimum 3 years' experience in reconciliation, compliance, or banking operations; strong team management, analytical, communication, and process-improvement skills.
Job PostingView all
2mo
Save
Mark Applied
Hide
Process Manager ERM (Energy Resource & Marine)
Mumbai or India
HybridFull Time
BCD Travel
BCD Travel: Global corporate travel and meeting management service provider.
Experience in energy, marine, offshore, or crew travel; project management or implementation experience; Amadeus, MS Office, process improvement, agency operations, and commercial English communication skills.
Amadeus, Microsoft Office, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access
Job PostingView all
13h
Save
Mark Applied
Hide
Manager - Process Excellence - Global Service Centre
Navi Mumbai or India
OnsiteFull Time
DP World
DP World: Operates global marine terminals and provides integrated logistics services
10+ YOERequires 10+ years leading continuous improvement initiatives, Lean management expertise, strong analytics, project and change management, stakeholder engagement, training and coaching, a bachelor's degree, and Lean Six Sigma certification.
Lean, Six Sigma
Job PostingView all
6d
Save
Mark Applied
Hide
GN - SC&E - PRH - Process Excellence – Manager
Bengaluru or Bengaluru or Gurgaon or Mumbai or Pune
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
7+ YOERequires 7+ years of process, transformation, automation, and AI-led reinvention experience, with workflow architecture, value-case development, agentic architecture, and strong communication skills.
Celonis, Signavio, UiPath, Automation Anywhere, Microsoft Power Automate, NLP, LLMs, RAG, Machine Learning, Human-Machine Interaction (HMI)
Job PostingView all
1mo
Save
Mark Applied
Hide
Assistant Manager - Process Training ( Fare Filing / ATPCO / Airline Process ) - Mumbai
Mumbai, Maharashtra, India
OnsiteFull Time
WNS
WNSNYSE: WNS: Provides global business process management and digital transformation services.
5+ YOE5+ years training experience in fare filing and GDS, strong ATPCO knowledge, graduate degree, MS Office proficiency, LMS exposure, excellent coaching and stakeholder management.
ATPCO, GDS, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, LMS
Job PostingView all