Job Title: Processor  - Open Enrollment (Seasonal)                                                          

Job Type: Full Time/Remote WFH 

FLSA Status:  Non-Exempt/Hourly 

Grade: H1 

Pay: $16/hr 

Function/Department: Health Plan and Healthcare Services 

Reporting to:  Team Lead/Supervisor - Operations  

Open Enrollment Job Details: 

• Proficiency in Excel. Formula knowledge is not required, but the system used daily is similar to Excel in functionality. 

• Demonstrated ability to work independently and efficiently assimilate new processes with minimal guidance. 

• Strong analytical thinking skills with a deep-dive approach to problem solving and excellent attention to detail. 

• 3 - 5 years of experience in medical insurance billing, coding or customer care. 

• Solid understanding of medical insurance benefits, including deductibles-pays, and coverage structures. 

• Ability to follow multi-step directions and navigate multiple programs and systems. 

• Problem solving/Critical thinking skills while independent in a virtual environment (Enrollment, refund decision making-Open Enrollment/Membership it is very detail oriented: eg: Adding dependents, updating coverage, calculating premiums, adding additional insurance coverage, terminations, newborn adds, name & dob mismatches, interpreting applications and uploading the correct information.) 

• Attention to detail 

• Comfortable with remote computer learning. WFH experience is preferable. The ability to learn easily in a team environment is important. 

• Able to accept constructive criticism  

Requirements – 

• Prior open enrollment experience preferred 

• Pass a required assessment within the training period 

• Typing 40 wpm 

• Must be proficient in computer skills/typing skills  

Job Type: Full-time 

Benefits: 

• 401(k) 

• 401(k) matching 

• Dental insurance 

• Employee assistance program 

• Employee discount 

• Flexible spending account 

• Health insurance 

• Life insurance 

• Paid time off 

• Vision insurance  

Work Environment