Job Summary

The Product Development Technical Program Manager owns program operations and leads project teams in all phases of H-D motorcycle product development including planning, design, verification, production validation, and production launch. The Technical Program Manager works within the Product Line Engineering (PLE) team and serves as the expert in program execution while partnering with the Product Line Engineering Manager to remove barriers and focus teams on what is most critical to deliver value to the customer.

Job Responsibilities

THIS role:

• Owns motorcycle and accessory program/project health
• Manages program targets, requirements, and approvals
• Executes program to deliver requirements and metrics for success
• Builds strong connections with cross-functional peers
• Creates clarity to enable empowered program decisions
• A vocal advocate for the Program Leadership Team & Quality & CI

WHAT You Do 

• Critical Path Plan: Establish, manage, and drive the program-level critical path via a deep understanding of crucial deliverables and cross-functional timing interdependencies (e.g. design and tooling release dates, supplier selection, build events, etc.). Provide options to maintain program timing and health when faced with challenges.  Use previous program & design delivery experience to draw the critical path and interdependencies from other people’s plans.
• Risk & Issue Management: Leverage technical knowledge to actively identify program-level risks & issues and steps to mitigate. Ensure cross-functional alignment on risks & issues with program implications understood, clear ownership, effective prioritization and actions that efficiently drive resolution.
• Resource Management: Own the resource management process for the program.  Monitor health and identify issues that affect the program through its duration.
• Metrics: Oversee and drive the program to meaningful metrics that provide a clear line of sight to program health. Measure and communicate results versus plan for proactive mitigation and continuous improvement.
• Program Operations: Run the day-to-day business of the program including cross-functional meetings (Program Leadership Teams (PLT), Townhalls, Workshops, etc.), communications (Program Scorecard, Leadership Updates, Milestone Presentations, etc.), and critical path timing (Cross-functional inputs, interdependencies, etc.) to ensure effective operation.  Work collaboratively with the PLE Chief and Manager
  Operating Model Execution: Lead the H-D Product Development Process (PDP) to ensure intent is met and rigor and documentation is scaled according to associated value and risk.   

HOW You Work

• Program Culture: Consistently center the team on what is most important and why. Mitigate dysfunction and waste by continually refining program operations to ensure efficient, consistent, and effective execution (e.g., process, tools, communications). Clarify who is responsible for deliverables and timing and hold them accountable. Empower individuals and get decisions made at lowest level practical and ensure all stakeholders at all levels embrace their primary role.  
• Engagement: Build critical cross-functional support and alliances to drive engagement and energy. Amid chaos lead by example, provide stable ground, drive progress and celebrate wins! Identify and fill gaps by connecting individuals with relevant experts for help. Provide clarity throughout the program.
• Program Leader: As a member of the Program Leadership Team, provide the “voice of program success”.

Education Requirements

Education Specifications

Bachelor’s Degree Required. Technical or Engineering degree preferred. 

Experience Requirements

Typically requires a minimum of 1-3 years of related experience.

• Design engineering and product development delivery is highly recommended.
• Program management experience and/or certification is beneficial.
• Strong understanding of motorcycle components and vehicle system level interactions throughout the phases of product development.
• Demonstrated ability to successfully lead complex projects with proficiency in the use of program management methodologies and tools.
• Demonstrated application of program management principles that have led to the successful creation or change of product development processes.
• Demonstrated experience inspiring others to continuously improve execution to improve quality and streamline work.
• Demonstrated accomplishment in coaching, mentoring, and leading individuals/teams resulting in the attainment of business objectives.
• Ability to manage, track, and communicate technical information in a clear, concise, and understandable manner to a broad group of stakeholders.