Catholic Charities Single Room Occupancy Housing
Posted 2w ago

Program Director - Support Services

Catholic Charities Single Room Occupancy Housing
Albany, New York, United States
$65k/yrOnsiteFull Time
Responsibilities
  • overseeing casework
  • auditing records
  • coordinating services
Requirements
  • Bachelor's degree in business administration or related field
  • 3–5 years working with diverse populations, and a valid driver's license
  • Vehicle registration
  • Insurance, and reliable vehicle
Technical tools mentioned
Homeless Management Information System (HMIS)

Job description

Are you Ready to Launch Your Career? 🚀  

 

Join us in our mission as a Program Director - Support Services at Catholic Charities of Housing Office.  


Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.  

 

As the Program Director - Support Services, you will play a pivotal role in individuals' lives, making a significant impact through:  

  • Collaborate with the Housing Office Leadership Team, Site Managers, and program leadership to implement emergency response procedures and ensure continuity of operations.
  • Develop, implement, and evaluate resident services and support programs that align with the CCHO's mission, resident needs, and funding requirements. 
  • Oversee case management operations by providing training, technical assistance, case file reviews, and quality assurance to ensure compliance with CCHO policies, grant requirements, and regulatory standards. 
  • Monitor and audit the Homeless Management Information System (HMIS) to ensure timely, accurate, and complete documentation of services. 

  • Facilitate case conferences and provide guidance to staff in resolving complex client situations and coordinating services with community providers. 

  • Conduct routine site visits and audits of tenant case records to ensure quality service delivery and regulatory compliance. 

 

Program Director - Support Services Minimum Salary: $ 64,500

 

Program Director - Support Services Maximum Salary: $ 64,500

 

Program Director - Support Services Schedule: Monday - Thursday 8:30AM -5:00PM, Friday 8:30AM-3:30PM (37.5 hours per week)
 

 

Qualifications:  

  • Bachelor's Degree in Business Administration or a related field
  • 3 - 5 years of experience working with a diverse population
  • VALID Driver's License, proof of current car registration and insurance, and access to a reliable, working vehicle

 

 

We value work-life balance and offer some stellar benefits:  

  • For benefit-eligible positions:  
    • Health/Dental/Vision/Life Insurance  
    • Retirement planning options  
    • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)  
  • Employee Assistance Program  
  • Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)  
  • Exciting referral bonuses  
  • Ongoing training and development  
  • Recognition and Awards  
  • Career Growth  
  • A collaborative team culture  

 

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.  

 

Applicants have rights under Federal Employment Law:  

Family and Medical Leave Act (FMLA)  

Equal Employment Opportunity (EEO) Know Your Rights  

Employee Polygraph Protection Act (EPPA)  


About Catholic Charities Single Room Occupancy Housing

Catholic nonprofit housing office providing affordable apartments, private rooms, and support services for homeless individuals and families.

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