Job Title: Program Management Advisor
Job Requisition Number: RC477865
Category: General
Pay Type: Exempt
Locations:
Memphis, Tennessee 38116
United States
Job Description Summary:
- To provide technical expertise and support for planning, developing, organizing and coordinating large programs/projects.
- To research, evaluate and recommend new technologies, methodologies, processes and products to achieve major innovative improvements.
- To collect, analyze, and produce financial and performance indicators and forecasts.
- To provide appropriate specifications for and coordination of programs that cross department/division lines.
Job Specific Information:
- Act as a key leader for our Global Security Development team to deliver valuable product enhancement based on collaboration with our cross opco users. Understand and convey the business processes and problems to the scrum team.
- The product owner represents the voice of the customer to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions.
- Define and clearly articulate requirements (user stories and features) and acceptance criteria (use cases).
- Assists in managing requirements and prioritization within the product backlog through business value ROI, alignment with product strategy, and resource capacity
- Own the product vision & product backlog, and maintains an updated roadmap
- Makes recommendations for system and/or process efficiencies to improve user experience
- Drafts communication to users regarding releases and system issues
- Utilizes Agility/Version One
- Develops job aids as needed to support users
Minimum Qualifications:
- Bachelor’s Degree/equivalent in business or related quantitative discipline.
- Five (5) years exempt experience in project/program management, product development, systems design/development or business /financial planning and analysis.
- Experience in the use of project management/planning software.
- Experience in planning major projects including development of project proposals, business cases, schedules and financial justification.
- Demonstrated analytical, organizational, and planning skills.
- Knowledge of standard program and financial management techniques.
- Strong human relations, leadership, and communication skills.
Skills/Knowledge/Experience Considered a Plus:
- Product owner experience
- Experience working within Safe Agile or Agile Scrum Team
- Knowledge and experience utilizing Agility/Versionone tool
- Security CRM/case management system (eSIMS) knowledge
- Exceptional communication skills (written and verbal)
- Outstanding collaboration, organization, and interpersonal skills
Domicile/Relocation:
- This position will be located in Memphis, Tennessee.
Relocation:
- Relocation assistance is available.
FedEx. Where now meets next.
Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.
FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.
FedEx has been recognized on many different lists both for business success and for being a great employer:
- Fortune "World’s Most Admired Companies" – 2021
- Forbes "Best Employers for Diversity" - 2021
- LinkedIn "Top 100 Companies" - 2021
- TIME "100 Most Influential Companies" - 2021
- World HRD Congress "Best Gender Equality Workplace" – 2021
- InsiderPro ComputerWorld "Best Places to Work for IT" – 2021
FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.
FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].