Program Manager (d/f/m)

Who we are

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs.

TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, including design, installation, and maintenance of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – including multi-brand modernization and service any place, any time. With TK Elevator’s AI and digital solutions there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.2 billion in fiscal year 2024/2025. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond.

What we expect

As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners.

Program Leadership & Governance

• Act as single point of contact for Program Sponsors across the Europe Africa region
• Co‑manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator
• Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics

Stakeholder & Vendor Management

• Ensure alignment across central functions, operating units, IT, external vendors, and country leadership
• Steer and challenge external partners on proposed solutions and delivery quality
• Confidently facilitate decision‑making with senior executives

Transformation & Rollout Execution

• Coordinate cross‑functional and country activities for ERP/CRM/FSM template design
• Facilitate design workshops and validate vendor deliverables
• Build, drive, and execute the rollout roadmap, sequencing countries and deployment waves
• Manage risks, dependencies, and issues with clear mitigation and escalation paths

Who we are looking for

We are looking for a candidate who meets the following qualifications:

Educational Background

• A degree in Engineering, Business Administration, or a related field is preferred.

Experience

• 8+ years of experience in large‑scale ERP and/or CRM transformation programs
• Proven track record in managing complex, multi‑year global or regional programs
• Experience steering system integrators and external vendors

Skills

• Solid understanding of ERP/CRM architectures, integrations, master data, and workflows
• Strong communication skills, calm under pressure, structured and politically aware
• Ability to balance global standards with local business needs

Languages

• Fluent in English
• German and/or French are a plus

Personal Attributes

• High degree of independence in managing task areas within general target guidelines.
• A proactive, "maintenance-oriented" mindset focused on stability and continuous process optimization.
• Ability to work effectively in a remote or decentralized team setup.

What we offer

• Health and Safety –Highest standards and a wide range of health promotion and healthcare activities
• Flexibility –We support, for example, through flexible yet regulated working hours and remote working options
• Collaboration & diversity –Collegiality is of huge importance – we treat everyone with respect and appreciation
• Development –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
• Creative leeway –We offer an environment in which you can try out new solutions in a no-blame-culture
• Sustainability –We act with responsibility and environmental awareness
• Work environment –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets

Additional information

At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

Do you have a disability and would like to work with us? Then we look forward to your application!

As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Let’s overcome barriers together and work on individual solutions that work for you.

Contact

Please apply online in English, including your notice period and salary expectation.

Talent Acquisition

Alexandra Dreger

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Flexible compensation

We have an attractive flexible compensation program that includes certain services designed to meet the needs of employees and their families, such as health insurance and childcare.