Program Manager - Digital Trust Hub

Duties and Responsibilities:   

Program Leadership and Coordination 

• Lead the overall coordination and daily operations of the Digital Trust Hub, ensuring consistent, high-quality service delivery across all five pillars: Data Privacy, Cybersecurity, Vendor Assessment, Data Governance, and Advocacy. 
• Serve as the primary point of contact for Digital Trust Hub member districts, managing onboarding, communications, and ongoing support. 
• Develop and maintain the annual program calendar, including quarterly cybersecurity and policy briefs, professional learning sessions, and member communications. 
• Coordinate the delivery of core member services including access to the 1EdTech Trusted Apps Dashboard, PA Student Data Privacy Alliance membership, cybersecurity facilitation. 
• Lead the coordination and continuous development of ElevateED: Empowered Employee Training, the AIU's internal professional learning program delivered by the Technology Services Department to AIU staff. ElevateED provides free, customized training sessions, offered both in-person and virtually, that help employees get the most out of their workplace tools and increase their day-to-day efficiency. 

Growth and Strategic Development 

• Develop and execute strategies to grow Digital Trust Hub membership among districts and schools statewide. 
• Identify, evaluate, and recommend new services and program enhancements based on member feedback, emerging threats, and industry best practices. 
• Build and maintain relationships with district technology leaders, administrators, and other stakeholders to understand evolving needs and promote program value. 
• Create and deliver presentations, marketing materials, and informational resources to prospective and current member districts. 
• Represent the Digital Trust Hub at conferences, regional events, and professional associations (e.g., PETE&C, CoSN, 1EdTech). 

Data Privacy and Vendor Assessment 

• Manage and continuously improve the application vetting process using the AIU rubric and 1EdTech Trusted Applications Manager System (TAMS). 
• Coordinate vendor assessments for member districts, evaluating edtech tools for safety, security, and regulatory compliance (FERPA, COPPA, PA Act 76). 
• Maintain the curated library of vetted applications and shared vendor agreement templates. 
• Stay current with federal and state student data privacy legislation and provide guidance to member districts on compliance requirements. 

Cybersecurity Services 

• Coordinate cybersecurity consultations and support for member districts, including Protective DNS implementation, email security compliance (DMARC, SPF, DKIM), and free Managed DNS services. 
• Facilitate professional learning opportunities in partnership with MS-ISAC and other cybersecurity organizations. 
• Develop and distribute educational materials, security awareness resources, and quarterly cybersecurity briefs for district staff. 
• Support incident awareness by coordinating relevant threat intelligence and advisories to member districts. 

Data Governance and Advocacy 

• Provide guidance and resources to member districts on data governance frameworks, policies, and best practices. 
• Coordinate advocacy efforts promoting student-focused data policies at the local, state, and federal levels. 
• Engage with legislative and regulatory bodies on behalf of member districts regarding student data privacy and cybersecurity issues. 
• Facilitate collaborative working groups among member districts to share knowledge, resources, and governance strategies. 

Administration and Reporting 

• Manage program membership records, including enrollment, invoicing coordination, and renewal tracking. 
• Track and report on program metrics, membership growth, service utilization, and member satisfaction. 
• Prepare program status reports and updates for AIU leadership. 
• Manage program budget and resources in coordination with the supervising director. 

Qualifications:

Education

• Bachelor’s degree in Information Technology, Education Technology, Cybersecurity, Public Administration, or a related field, required. 
• Master’s degree in a related field, preferred.

Experience

• Minimum of 3 years of experience in educational technology, data privacy, cybersecurity, or program coordination within a K–12 or intermediate unit environment. 
• Demonstrated experience managing or coordinating multi-district programs, partnerships, or shared services, preferred.
• Experience with edtech vendor assessment processes and application vetting frameworks, preferred.

Knowledge, Skills, and Abilities

• Working knowledge of student data privacy regulations (FERPA, COPPA) and cybersecurity fundamentals. 
• Strong communication and presentation skills with the ability to translate technical concepts for non-technical audiences. 
• Ability to build and maintain positive relationships with diverse stakeholders including district administrators, technology directors, and vendors. 
• Strong organizational skills with the ability to manage multiple concurrent projects and priorities. 
• Proficiency with productivity tools (Microsoft 365, Google Workspace) and familiarity with educational technology platforms. 
• Experience with edtech vendor assessment processes and application vetting frameworks, preferred.
• Familiarity with 1EdTech standard & Trusted Applications Manager System (TAMS), preferred. 
• Knowledge of DNS security, email authentication protocols (DMARC, SPF, DKIM), and cybersecurity frameworks (NIST, CIS Controls), preferred. 
• Experience with grant writing or program funding development, preferred. 
• Proficiency with CRM tools (Salesforce, preferred). 
• Involvement in professional organizations such as CoSN, PAECT, ISTE, or 1EdTech, preferred.

Additional Requirements:   

• Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date).
• School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.
• Valid driver's license.

Working Conditions: This position may involve standing, walking, and active engagement throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular regional travel to member district sites, conferences, and professional events. Occasional evening or weekend work for conferences or events may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for extended period of time
• Lifting, carrying, pushing, pulling 25 pounds
• Ability to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies
• Moving fingers and hands in a repetitive manner
• Ability to speak clearly and distinctly when communicating with limited English speaking customers
• Hearing clearly
• Adequate vision to perform duties

The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position.  Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

Reports To: Assistant Director, Technology Services

Department: Technology Services

Position Schedule: 260-day

Salary: Grade 16

Benefits: Act 93 Professional Support Benefits and Compensation

To Apply: Create an on-line application and upload a cover letter, resume, clearances, and transcripts at the AIU Career Site.

Please send any questions to: [email protected]

The Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. Perkins Act, the Americans with Disabilities Act, or any other applicable federal or state statute.