Everforth ECS is seeking a Program Manager to support a federal civilian agency's Microsoft 365 and Power Platform operations, modernization, and cloud engineering program in the Washington, DC metropolitan area.

Everforth ECS is seeking a full-time Program Manager to lead the delivery of enterprise Microsoft 365 (M365), Power Platform, cloud, and cybersecurity services supporting a mission-critical federal environment. The Program Manager will serve as the primary interface with Government leadership and provide overall responsibility for contract performance, program governance, customer satisfaction, and successful execution of operational and modernization initiatives.

The Program Manager will be responsible for:

Serving as the primary point of contact for the Government Contracting Officer's Representative (COR) and agency leadership, ensuring successful contract execution and customer satisfaction.
Leading integrated teams supporting Microsoft 365 administration, Exchange Online, SharePoint Online, Teams, Entra ID, Power Platform, cybersecurity, and cloud engineering services.
Managing program governance, staffing, risk, schedule, quality, and performance across Operations & Maintenance (O&M) and Development, Modernization & Enhancement (DM&E) activities.
Directing Agile service delivery, including sprint planning, backlog prioritization, performance reporting, and continuous service improvement using Agile and ITIL best practices.
Overseeing stakeholder engagement, executive communications, organizational change management, user adoption, and training initiatives supporting Microsoft 365 modernization and AI/Copilot adoption.
Managing contract financial performance, resource planning, issue resolution, and risk mitigation while ensuring compliance with contractual service level agreements (SLAs).
Leading transition, knowledge transfer, and operational readiness activities while maintaining continuity of mission-critical services.
Driving continuous improvement through operational metrics, KPI reporting, quality management, and proactive identification of modernization opportunities.

Salary Range: $170,000 - $175,000

General Description of Benefits

Required Skills

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline (or equivalent combination of education and experience).
Minimum of 10 years of experience managing large-scale federal IT programs.
Minimum of 8 years leading Microsoft 365, cloud modernization, or enterprise infrastructure programs.
Experience managing cross-functional teams supporting Microsoft 365, Exchange Online, SharePoint Online, Teams, Power Platform, Entra ID, cloud engineering, and cybersecurity operations.
Experience serving as the primary interface with Government customers, including executive stakeholders and Contracting Officer's Representatives (CORs).
Demonstrated experience leading Agile, DevSecOps, and ITIL-based service delivery organizations.
Experience managing program governance, integrated master schedules, resource planning, risk management, quality assurance, and performance reporting.
Strong verbal, written, presentation, and executive communication skills.

Desired Skills

Project Management Professional (PMP) certification.
Microsoft 365 Certified: Enterprise Administrator Expert or comparable Microsoft cloud certification.
Experience supporting federal Microsoft GCC or GCC High environments.
Experience supporting FISMA, FedRAMP, NIST 800-53, and Zero Trust initiatives.
Experience leading enterprise Microsoft 365 migrations, modernization efforts, or cloud transformation programs.
Experience with Organizational Change Management (OCM), stakeholder engagement, user adoption, and training.
Experience with ServiceNow, Jira, Azure DevOps, Power BI, Splunk, or Microsoft Sentinel.
Public Trust clearance or ability to obtain and maintain a Public Trust.

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ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth, a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.

Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

We value:

Attracting and developing top talent and high-performing teams
Fostering a culture that is engaging, accountable, and mission-driven

Meet the challenge. Make a difference with Everforth ECS!