Description
As a Program Manager on the Transportation Engineering Systems (TESS) team, you will learn how Amazon's proprietary transportation systems make decisions to move packages from the fulfillment network to customers. You will manage system configuration changes that control those systems, working directly with business leaders and program teams to create new transportation flows and design configurations that execute at scale. In this role, you will execute network design changes, dive deep into package flows, troubleshoot system errors, identify process improvements, and build automation, analytics, and reporting capabilities leveraging AI.
Key job responsibilities
Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows
Track program milestones and communicate status to business leaders and stakeholders
Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
Proactively identify and mitigate risks in system configurations before they impact customers
Document processes, standard operating procedures, and configuration playbooks for the team
Key job responsibilities
Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows
Track program milestones and communicate status to business leaders and stakeholders
Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
Proactively identify and mitigate risks in system configurations before they impact customers
Document processes, standard operating procedures, and configuration playbooks for the team
Basic Qualifications
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working in an analytical environment with cross-functional teams
- 2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working in an analytical environment with cross-functional teams
Preferred Qualifications
- Master's degree or equivalent
- Knowledge of SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annually
USA, TN, Nashville - 50,100.00 - 87,600.00 USD annually
USA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually
- Knowledge of SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annually
USA, TN, Nashville - 50,100.00 - 87,600.00 USD annually
USA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually
