We are seeking a Program Manager to join Meta's Global Product Quality (GPQ) team and drive localization testing programs. This role is responsible for helping Meta's product teams validate how well their products perform linguistically and functionally across international markets, covering localization testing for AI-powered products, automated test execution, and locale-specific quality validation. You will manage vendor partnerships, design testing methodologies, and work with product, engineering, and i18n teams to turn test results into actionable recommendations. The role requires someone comfortable working collaboratively across a shared portfolio, applying automation to improve how testing gets delivered and reported, and operating across multiple product lines and geographies, prioritizing work based on impact and delivery timelines.
Responsibilities
- Own and operate the localization testing program, defining strategy, coverage models, and quality standards for validating translations and locale-specific product experiences across Meta's product portfolio
- Rethink localization testing for an AI-native world: design and implement automation frameworks that leverage LLMs, AI-powered evaluation, and intelligent test generation to dramatically increase coverage and reduce manual effort
- Drive in-market localization testing for AI-powered products (e.g., Meta AI), coordinating test design, locale coverage, and delivery timelines to support product launches
- Manage vendor relationships, budgets, and compliance across localization testing partners, including scoping, performance management, and procurement coordination
- Partner with product, engineering, and i18n teams to translate localization testing results into actionable product recommendations, ensuring issues are triaged, prioritized, and resolved
- Build and maintain shared program infrastructure: automated test pipelines, testing methodology standards, bug taxonomy, severity frameworks, and deliverable templates used across localization testing
- Define and track program metrics that demonstrate localization quality, test coverage, automation rates, and operational health of the localization testing program, reporting progress to i18n leadership
- Collaborate closely with the broader international testing team to align on shared tooling, processes, and cross-program dependencies while maintaining full ownership of the localization testing workstream
Minimum Qualifications
- 8+ years of experience in program management, QA/testing operations, localization, or a related field
- Experience managing localization testing, QA, or internationalization programs that involve external vendor partners at scale
- Experience working with product and engineering teams to translate testing findings into product decisions and quality improvements
- Experience with international markets, localization workflows, or global product operations
- Experience designing scalable processes, defining metrics, and driving continuous improvement across a testing program
Preferred Qualifications
- Background in presenting program outcomes and recommendations to product and engineering leadership
- Familiarity with localization tooling ecosystems (TMS, CAT tools, pseudo-localization, string extraction pipelines)
- Experience testing AI-powered or generative AI products across multiple languages and locales
- Experience managing vendor budgets and contracts, including compliance with contingent workforce policies
- Experience building or implementing automation for localization testing or QA workflows (e.g., automated linguistic checks, AI-powered test generation, continuous localization validation)
- Experience applying AI/ML or LLMs to improve testing coverage, efficiency, or quality evaluation
Compensation
- $132,000/year - $189,000/year; Country: US; Bonus eligible; Equity eligible
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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Equal Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Accommodations
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