Program Manager

Note: The estimated salary for this position is 150,000 CAD. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.  

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.   

The project: If you like the idea of leading multidisciplinary teams to deliver complex projects from inception through completion this role will see you driving project planning, and execution.
 

Our values shape the way we consult, and define the people we want to join us on our journey:  

• Safety first - Going home safe and well: 

You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards. 

You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio. 

You will champion a diverse and inclusive working environment, and understand the importance of the wellbeing of the people you manage.  

• Client focus – Deliver on our promise: 

You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives. 

You will be responsible for implementing appropriate programme delivery environments, including People, Organization, Process, Information and Technology 

You will promote and influence quality and Service Excellence in all conversations and programme interactions. 

• Integrity – Always do the right thing: 

You will be responsible for project budgets and ensure operations are fiscally and ethically viable, and meet organizational and legislative compliance obligations. 

You will support the Operations Director and other senior stakeholders to directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future. 

You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.  

• Create opportunity for our people to excel: 

You will lead your team effectively and develop others to reach their full potential.  

You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub. 

You will collaborate with multiple internal and external stakeholders, up to C-Suite, to implement and manage our programmes. 

You’ll need to have: 

• Directs the coordination and delivery of a sub programme (or smaller programme) and oversees the implementation of project strategies, providing direction and monitoring delivery in alignment with overall vision and objectives. 

• Implements appropriate programme delivery environment including People, Organisation, Process, Information and Technology

• Responsible for improving performance from the bid baseline by optimizing resources and monitoring, reviewing and evaluating activities, systems and methodologies.  

• Defines the relationship ownership and is the primary contact for Mace BUD engagement. 

• Directs and maintains exceptional safety, quality, cost, programme, sustainability, governance, risk, stakeholder management and programme compliance standards. 

• Focus on delivering programme benefits and outcomes.

• Maintains programme documentation, including process and procedures, plans, reports, registers, and lessons learned.

• Creates a high-performing and inclusive team environment that encourages contribution and recognition.

• Engenders, promotes and influences quality and Service Excellence in all conversations and programme interactions.

• Ensures the programme is operating an effective risk management strategy with appropriate management actions and risk treatments established.

• Proactively conveys and connects the wider business strategy to the programme team and promoting the associated initiatives.

• Networks and utilises the full depth and knowledge of the Mace Group and Centres of Excellence to support the programme delivery, actively promoting knowledge share with others. 

• Ensures operations are commercially viable, influencing the achievement of business objectives (including debt collection) and meeting organisational and legislative compliance obligations. 

• Builds and maintains internal and external relationships (e.g. clients, contractors, consultancies and other stakeholders) to foster growth and increase networks, developing internal and external communication. 

• Adapts the full benefits of Construction to Production (C2P), Net Zero Carbon, and Digital & Data innovation. 

• Promotes Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework. Supports the safety and wellbeing of all Mace staff.

• Manages a number of Senior Managers, Managers and Assistant Managers. 

• Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll also have 

• Proven experience and track-record as a sub programme or smaller programme lead.

• Technical understanding of programme management. practices, controls, programme governance and programme procedures. 

• Budgetary oversight (external programme budget and internal fee budget)

• Risk & opportunity management experience/practitioner. 

• Strong problem solving and analytical skills across cost, scheduling, procurement, contract administration, financial controls and reporting, across the project lifecycle. 

• Degree (or equivalent) with professional work experience in one or more specific disciplines in the Construction, Programme and risk management cost.

• Competency and understanding of current Health Safety Executive (HSE) (or local equivalent) regulations.

• Relevant and commensurate technical, leadership and management qualifications.

• Network of clients, consultants and contractors.

• Strong knowledge of consultancy/construction, infrastructure and property sectors.

• Openness to innovation and tries to find better approaches/ways of working.