Program Services Coordinator 1 (Internal)

DESCRIPTION

About the Position

Lane County Youth Services is accepting applications for a Program Coordinator 1 to develop, coordinate, and evaluate Youth Services programs; serve as the primary Oregon Health Authority Assistor for the division; support community partnerships and division training, support fee-for-service and clinical billing for Oregon Health Authority and other revenue sources for the division.

This position supports division work and partnerships mandated by the Federal Consolidation Appropriations Act (FCAA) for reentry services for youth, division workflows for pretrial and adjudicated youth, compliance with program guidelines, standards, and training, coordinates fee-for-service billing through Oregon Health Authority, promotes positive public relations and public education for division programs, and monitors legislation impacting the division.

As a Program Services Coordinator 1 you will work collaboratively, perform specialized administrative work involving research, program development, implementation, and evaluation; provide OHA Assistor services to youth in detention, and support clinical revenue workflows and public relations. Your duties may include, but are not limited to the following:

• Develops, produces and promotes the utilization of a comprehensive program plan.
• Conduct CJIS queries to support detention and juvenile department operations.
• Enroll justice-involved youth in Oregon Health Plan and Medicaid services as an Oregon Health Authority assistor.
• Research and compiles information on needs, services, service delivery and priorities; develops program plans and implementation procedures; coordinates the implementation of the program plans through other agencies, both public and private.
• Establishes and maintains liaison with public and private agencies related to the program; integrates department-administered services, contract agencies and the outside programs into a comprehensive system.
• Administers contracts with outside agencies; monitors service compliance for both those provided in-house and through contract; reviews service fee schedules and reimbursement procedures; interprets and clarifies guidelines and performance standards.
• Provides technical assistance and expert advice in program areas to related to division training and advisory councils, commissions and agencies, both private and public.
• Develops a plan for the utilization of financial and other resources in order to develop a comprehensive and efficient system.
• Attends and participates in meetings and conferences; promotes positive public relations and public education for program.
• Develops and monitors legislation having an impact on program; prepares policy statements.
• Prepares required reports relating to program for department administration, program managers and others

The Program Services Coordinator 1 position works under the general supervision of the Clinical Programs Supervisor, who assigns work, establishes goals, and reviews results for effectiveness through the analysis of performance, reports, and conferences.

About the Division

The Youth Services Division operates 24-hours a day, 7-days a week, and has approximately 65 full-time staff, six program units, and is located in three different buildings on the John Serbu Youth Campus in Eugene, Oregon. The division is comprised of the following units:

• Administration: Division planning and management, data, grants administration, information systems, and administrative support.
• Juvenile Department: Screening, assessment, diversion, and probation services.
• Detention: 10-bed secure intake unit, 16-bed secure stabilization unit, and 16-bed behavioral-focused unit serving youth ages 12-19, including youth being held on adult criminal charges, and health services (medical, dental, mental health, and psychiatric) for youth.
• Clinical Services: Clinical outpatient, closed-custody crisis and stabilization support, psychiatric and MAT support, and youth and family skills support.
• Martin Luther King (MLK) Education Center: A collaboration between the division and Lane Education Service District (Lane ESD). Services provided include alternative school for high-risk, adjudicated, community youth; education for youth in Detention and Phoenix Treatment; horticulture and culinary arts vocational programs; and community service and restitution crews for youth.
• Nutrition Services: Provides approximately 30,000 meals and snacks per year to youth housed in Detention and youth in school and on vocational crews at and through the MLK Education Center.

*Lane County employees may be eligible for student loan repayment: 

• Public Service Loan Forgiveness
• National Health Service Corps

Schedule: Monday-Friday, 8:00 a.m. to 5:00 p.m., with frequent evening or weekend hours to meet business needs.

*This is an AFSCME represented position*

QUALIFICATIONS

Training:

• Bachelor's degree from an accredited college or university with major course work in public administration, community and/or human services, business administration or a related field.

Experience:

• Two years of increasingly responsible experience in community and/or human services planning, development and evaluation.
• An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.

The successful candidate will possess competency and skills in the following areas:

• Work independently in developing goals and procedures, and in anticipating task requirements inherent to the assigned area of responsibility.
• Develop and maintain productive liaison and public contacts; use sound judgment and discretion in dealing with institutional representatives, citizen boards and the general public.
• Effectively analyze data and results of evaluative research projects.
• Speak in public and express ideas effectively and persuasively.
• Prepare and write reports, grant proposals, written communications, press releases, etc. • Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• This position may have direct contact with individuals with violent or dysregulated behavior who may be violently acting out.

Special Requirements:

• Must possess a valid Oregon Driver’s License, at time of hire, and maintain an acceptable driver's record.
• Certification as an Oregon Health Authority assistor is required within 90 days of hire.
• Certification in Criminal Justice Information Services (CJIS) query is required within six months of hire.
• Possession of, or obtain within 60 days of hire, a current CPR and Basic First Aid certification
• Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid that demonstrates how you meet minimum qualifications.

Notes:

• This position is subject to a full background check and the Oregon DHS ORCHARDS background check
• Pre-Employment Drug Screening is required. 
• This position requires varied shift work and on-call work.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

CLASSIFICATION DETAILS

Program Services Coordinator 1

SUPPLEMENTAL INFORMATION

Selection Process

Equal Employment Opportunity

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Strategic Plan

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Veteran Preference Information

Trauma Informed Care Statement

Lane County Health & Human Services is committed to providing Trauma Informed Care.  As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past.  Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.  Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.

Benefits

Careers with Lane County Offer Extraordinary Benefits

At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.

Introducing ALEX, Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.  

*The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.
 
ALEX Benefit Advisor (click here)

Collective Bargaining Units:
Admin-Pro
AFSCME
AFSCME Nurses
AFSCME Physicians
FOPPO
LCPOA
Local 626
Prosecuting Attorney's

Benefits to keep you & your family well - Physically
Health insurance coverage becomes effective the first of the month following your first 30-days as an eligible employee.

Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2026 are outlined below:

If you enroll in the HDHP the County will contribute to your HSA:

For eligible members of unions LCPOA, 626, Admin Pro, and AFSCME Physicians $1,700 for individual coverage and $3,400 for family coverage.

For eligible members of unions AFSCME General, AFSCME Nurses, FOPPO, PAA, and non-represented employees $1,600 for individual coverage and $3,200 for family coverage. Those who complete the requirements to receive the Live Well Credit by November 30, 2026, will receive an additional contribution of $400 individual or $800 family, funded in 2027. 

These amounts are prorated based on date of hire.

All eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.

Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.

Dental - Lane County provides dental coverage for employees and their eligible dependents.

Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.

Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center. 

Benefits to keep you & your family well - Financially 

Retirement - Lane County pays for and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment. 

Disability - Lane County provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.

Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.

Holidays - Lane County provides 10 paid holidays per year:
New Year's Day            

Independence Day
Martin Luther King Jr's Birthday

Labor Day
Presidents' Day            

Veterans' Day
Memorial Day              

Thanksgiving Day
Juneteenth                  

Christmas Day

Life Insurance - Lane County pays for employee group term life insurance.

County-paid Training & Development to keep your career well 

On-site Classes - Lane County offers a variety of on-site classes to develop employees' soft and technical skills.

Online Training - Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.

Conferences & Seminars - Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.

Lane County offers these other valuable benefits

Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.

Vision - Eligible employees may purchase supplemental vision insurance.

Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.

Aflac - Optional employee-paid voluntary group coverage is available through Aflac.

Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.

Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern. 

For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.

Supplemental Questions

01

IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.

• I acknowledge I have provided all relevant education and employment history.

02

Please answer YES if you meet one of the following criteria:
a. You have a valid Oregon Driver's License.
b. You have a valid driver's license from another state AND are able to obtain an Oregon Driver's License by the time of appointment.

• Yes
• No

03

Are you currently receiving PERS retiree benefits?

• Yes
• No

04

What is your highest level of education?

• High School diploma or equivalent to completion of twelfth grade.
• Associate's degree.
• Two-years of technical certificate or coursework.
• Bachelor's degree.
• Master's or higher degree.

05

How many years of increasingly responsible experience do you have in community and/or human services planning, development and evaluation?

• No experiences or less than 1 year.
• At least 1 year, less than 2 years.
• At least 2 years, less than 3 years.
• At least 3 years, less than 4 years.
• At least 4 years, less than 5 years.
• At least 5 years, less than 6 years.
• At least 6 or more years.

06

Have you engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution (as defined in 42 U.S.C. 1997)?

• No
• Yes

07

Have you been civilly or administratively adjudicated to have engaged in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?

• No
• Yes

08

Have you been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?

• No
• Yes

09

I have uploaded the required CV/resume. I understand that if I do not upload the required documentation my application for this position will not be considered. (100 points)

• Yes
• No

10

Are you currently a Lane County employee who is represented by AFSCME Local 2831, and for whom this job would represent a promotional opportunity? *Promotion: The term "promotion" shall mean a change from one classification to another classification, with a salary grade at least five percent (5%) higher than that of the previous classification.

• Yes
• No

11

Are you currently a Lane County employee who is represented by AFSCME Local 2831, and for whom this job would represent a Transfer opportunity? *Transfer: The term transfer shall mean the change of an employee from one position to another within the same classification in a different department or from one classification to another at the same pay grade, or a different grade that does not constitute a promotion or demotion, either within or outside the department.

• Yes
• No

Required Question

Agency Information

Employer

Lane County

Department

Community Justice & Rehabilitation Services

Address

125 E 8th Ave








Eugene, Oregon, 97401

Website

https://www.lanecountyor.gov