Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- Because you're creative, tenacious and strategic. You love to solve problems and earn respect.
- Because you're multidimensional: able to analyze a problem, dream up the best solution, design programs & processes, document your own requirements, specs & testing plans, do the coding, run the QA, implement the project, and communicate to the users, management & future programmers. You like to do it all and see projects through to completion.
- Because you'll get to shape the future of AA Flight Training as we modernize our code base into Azure and introduce a new SuccessFactors LMS & mobile app, for starters. You like having an impact and a voice in making things more efficient and effective.
- Because you understand American Airline's cybersecurity policies and coding best practices, and are comfortable & proactive with standards.
- Because you've got a deep curiosity and love both the technical and human elements in a field like flight training. You can work alone or with a team. You are maverick enough to enjoy working directly in the business unit as this position is not part of the IT department.
What you'll do
- Deploys and supports Pilot Training through the corporate LMS for over 15,000 student users
- Supports Corporate and Regulatory-required DL courses
- Supports off-site training servers for AAPILOTS web pages and content
- Programs, implements, operates, supports and maintains computer-based training software, Distance Learning (eLearning), and media used in pilot training and new training initiatives
- Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements
- Handles interdepartmental contacts for the Programmer group and coordinates policy and processes with other work groups and business unit management
- Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development
- Maintains and develops desktop and web apps, databases including SQL and MS Access and Databricks, and macro-driven spreadsheets using VBA, for both internal and interdepartmental uses
- Documents the standards and processes for the general design and development of computer software and media used in support of applicable learning programs, department administration, and associated systems.
- Troubleshoots and debugs complex issues; identifies and implements solutions
- Researches and implements new technologies to enhance current processes, security, and performance.
- Researches and analyzes current industry trends in relation to computer systems in support of flight training, and propose course(s) of action.
- Evaluates computer hardware and software to support the various Instructional Systems and administrative processes.
- Supports the development of coding standards and adheres to best practices and security guidelines
- Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
- 3-5 years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments
- 3-5 years of full stack IT project experience, experience in a large corporate training environment (eLearning)
- 2 years supporting LAN/WAN infrastructure, PC hardware and end users or relevant experience
Preferred Qualifications- Education & Prior Job Experience
- Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 5+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments
- 5+ years of full stack IT project experience, experience in a large corporate training environment (eLearning)
- 5+ years supporting LAN/WAN infrastructure, PC hardware and end users
Skills, Licenses, and Certifications
- Experience with Learning Management Systems (LMS) such as SumTotal, eLearning development and tools
- Exposure to web-based languages such as HTML, HTML5, JavaScript, ASP
- Experience in a higher-level programming language and environments such as Visual Studio (C#, .NET), and SQL database development
- LAN/WAN, Website IIS infrastructure management
- Proficiency in object-oriented design techniques and principles
- Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.)
- Exposure to Agile methodologies, such as SCRUM
- Experience with server, database and VM deployment and support in an Azure environment
- Experience with Active Directory, server OS patches, backup solutions and SSL certificates
- Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment
- Experience programming & maintaining VBA macros in MS Excel; experience with MS Access
- Airline industry experience
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
