Job Description
- Skill Set : Change management
- Total Experience : 3.00 to 15.00 Years
- No of Openings : 1
- Job Post Date : 17/08/2026
- Job Expiry Date : 30/09/2026
- Domain : IT
- Location : AUSTIN [United States]
- Job Reference No : 4102091
A Bachelor’s or Higher Degree is the minimum entry required for the position
Job Summary
Job Title: Change Management Specialist
Location: Remote (CST Hours)
Onsite/Remote/Hybrid: Remote
The salary for this role is $130000 to $140000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
JOB DESCRIPTION:
As the AI Tech Change Management & Community Programs Lead, you will own the cultural and community enablement engine of the organization. You will be responsible for designing and executing comprehensive change management strategies to support organizational growth, operating model transitions, and cross-functional process rollouts.
In this role, you will manage all internal community programs across the AI Tech organization. You will direct internal communications (including executive announcements, newsletters, and all-hands messaging), launch and scale internal AI Championship and Ambassador networks, oversee our internal brand identity, and manage our internal web portals, g3doc sites, and go/ links. You will act as a cultural architect, bridging engineering teams, leadership, and external field communities to foster collaboration and advocacy.
RESPONSIBILITIES:
- Organizational Change Management: Design, deploy, and execute structured change management plans to support organizational reorganizations, new operating models, and scaling initiatives across AI Tech.
- Internal Communications Cadence: Establish and lead the end-to-end internal communications strategy, drafting executive announcements, team newsletters, all-hands decks, and success story communications on behalf of AI Tech leadership.
- AI Championship & Ambassador Programs: Launch, scale, and govern internal AI Championship and Ambassador programs, cultivating a global network of technical evangelists across Google Cloud and partner ecosystems.
- Brand Identity & Storytelling: Own the visual brand identity, storytelling guidelines, and presentation templates for the AI Tech organization
- Website & Knowledge Portal Management: Own the architecture, content curation, and ongoing management of internal team web sites, developer portals, g3doc markdown repositories, and canonical go/ shortlinks.
- Community Engagement & Event Strategy: Design and organize community-building initiatives, FDE summits, technical hackathons, and knowledge-sharing forums to strengthen team cohesion and technical collaboration.
- Feedback Loops & Cultural Measurement: Establish qualitative and quantitative feedback mechanisms (e.g., pulse surveys, focus groups, sentiment tracking) to measure community health and drive continuous cultural improvement.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in Communications, Organizational Psychology, Business Management, Marketing, or equivalent practical experience.
- 8+ years of relevant experience in change management, internal communications, community management, or organizational enablement within a high-growth enterprise technology company.
- Proven track record of leading change management and cultural transformation initiatives for large-scale engineering or go-to-market teams.
- Experience designing, launching, and managing employee advocacy, championship, or ambassador programs.
- Exceptional copywriting, executive storytelling, and verbal/written communication skills in English.
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected].”
