This is a remote position.
We are looking for a skilled Quadient / CCM Developer to join our team and contribute to the design, development, and support of Customer Communication Management (CCM) solutions. The ideal candidate should have strong hands-on experience with Quadient Inspire, scripting expertise in Groovy and Java, and experience working with customer communication workflows and data processing systems. This role requires a proactive professional who can independently deliver technical solutions, support business-critical applications, and collaborate effectively with stakeholders in a fast-paced environment.
Key Responsibilities
- Develop and implement Customer Communication Management (CCM) solutions using Quadient Inspire.
- Participate in technical discussions and provide innovative solutions aligned with business requirements.
- Analyze existing applications and take ownership of assigned systems and processes.
- Support live production environments, including monitoring, troubleshooting, error recovery, and change management.
- Assess and minimize risks and impacts to customers during deployments and system changes.
- Collaborate with business stakeholders, project teams, and third-party vendors.
- Develop and maintain automation and customization scripts using Groovy and Java.
- Ensure timely and high-quality project delivery within defined timelines and budgets.
- Perform testing, validation, and quality assurance activities.
- Provide technical support and guidance to team members.
- Participate in continuous improvement initiatives and recommend platform enhancements.
- Ensure adherence to development standards, best practices, and governance processes.
Key Skills and Qualifications
- 4–8 years of experience in Customer Communication Management (CCM) solutions.
- Strong hands-on experience with Quadient Inspire (Mandatory).
- Experience with at least one additional industry-recognized CCM platform.
- Proficiency in Groovy and Java scripting.
- Experience in data processing and customer communication workflows.
- Strong understanding of Software Development Lifecycle (SDLC) and application support.
- Experience delivering projects within defined timelines and budgets.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Ability to work independently and manage multiple priorities effectively.
- Experience working in client-focused and business-critical environments.
Apply by sending your CV to [email protected]