Quality Engineer

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Job summary:

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Engineer located in Aguascalientes.

The Quality Engineer role involves maintains quality engineering programs, standards and improvements within the organization.

What a typical day looks like:

Key Responsibilities

1. New Product Introduction (NPI)

• Lead the implementation of quality requirements during early project phases.
• Participate in design reviews (DFM/DFA) to ensure quality and manufacturability.
• Develop and implement:
  • PFMEA
  • Control Plans
  • Process Flow Charts
  • Work Instructions
• Ensure compliance with release criteria (FAI, FAT, First Pass Yield).
• Identify quality risks and define mitigation plans.

2. QMS Implementation and Management

• Implement and maintain quality systems under applicable standards (ISO 9001, IATF, or equivalent).
• Define and monitor KPIs:
• DPMO
• FPY
• OEE (in coordination with Operations)
• Manage:
• CAPA (Corrective and Preventive Actions)
• Internal and external audits
• Change control (ECO/ECR)
• Lead data-driven continuous improvement initiatives (Lean / Six Sigma).

       3. Customer Quality Management

• Develop and maintain customer quality agreements.
• Align acceptance criteria, inspection standards, and testing requirements.
• Manage:
• Customer escalations
• 8D / Root Cause Analysis (RCA)
• Executive quality reports
• Ensure effective and timely communication with key stakeholders.
• Represent Quality in customer-facing meetings.

4. Operational Control & Production Support

• Ensure proper control of non-conforming product (NCMR).
• Implement robust shop floor controls:
• Red tag systems
• Material segregation
• Poka-Yoke
• Support defect reduction initiatives related to:
• Workmanship
• Cable routing / wiring issues
• Monitor quality at critical stations (e.g., FAT, functional testing).

The experience we’re looking to add to our team:

• Bachelor or Engineer Degree.
• Advance English
• Deep understanding of flex flow.
• Familiarity with industry regulations and compliance standards related to the QMS
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to work collaboratively across departments.
• Senior experience in engineering in the high technology electronics industry or related field.

• Technical Skills Core Tools:
  • PFMEA
  • Control Plan
  • MSA
  • SPC
• Methodologies:
  • 8D
  • Root Cause Analysis (5 Whys, Fishbone)
  • Lean Manufacturing
• Systems:
  • MES / Traceability systems
  • Advanced data analysis (Excel or equivalent)

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

XS65

Job Category

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).