• To ensure effective process and business performance, under minimal supervision, works with local operations and other staff to identify issues, conduct root cause analysis, and develop and implement corrective actions.
• Takes an active role in helping drive continuous improvement by developing quality metrics, including Statistical Process Controls, and analysis of data.
• Develops basic to complex processes and process maps.
• To fulfill accreditation, regulatory and business requirements, under minimal supervision, participates in, or leads operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective actions.
• To fulfill accreditation and regulatory requirements collaborates with Accreditation Services for planning and executing external assessments.
• Manages local accreditation/regulatory external accreditations and assessments.
• To fulfill accreditation and regulatory requirements plans and conducts internal audits to ISO standard requirements, local scheme requirements, as well as business related audits (ISO 27001) that have been assigned.
• Facilitates resolution of non-conformances by identifying owners, working with staff with root cause analysis and appropriate corrective actions.
• To achieve business results and performance requirements, designs, implements and maintains local Quality Systems under the supervision of Quality Engineering Management.
• May also be responsible for local Quality support at one or more sites under the supervision of Quality Management.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as assigned.

Qualifications