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AE
Posted 10y ago

Required Process Associate for US Technical Process

Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
₹150k-₹250k/yrOnsiteFull Time
Responsibilities
  • analyze queries
  • solve queries
  • close calls
Requirements
  • Need Executive level candidate with good English
  • 6 months outbound tech support experience preferred
  • Willing for 6 days work
  • US technical process

Job description

Company Description:

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description:

We are hiring for International Voice Process Technical & Customer Sales Associate required with the following skill set: 

• Opening in sr. Associate/Executive Level ONLY & for Voice process

• Excellent Spoken English skills is a MUST 

• Ability to analyse and solve customer queries over the phone (INBOUND, SALES & NO TARGETS)

  • Lucrative Salary & Incentives (Rs. 1.5 Lacs – 2.5Lacs ) 

• Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable

 • 6days working

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.


• Fixed salary in salary account on 1st of every month+ huge incentives 

• Leaves: Rotational offs

  24 paid leaves+b'day leave+comp offs

Shift Timing: Fixed

Evening(8:30pm-6:300am)

Contact for interview: RIMA (HR)@ 7686839463

FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE



Additional Information:

All your information will be kept confidential according to EEO guidelines.

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