At ExWo we’re building a global digital platform focused on fairness, simplicity, and radical transparency. We’re not here to reinvent the wheel – we’re here to make it turn better.

Our mission is simple: put users first, cut the nonsense, and build a product that earns trust every step of the way.

We’re looking for a Sales Representative to help shape our sales function from the ground up. This is an opportunity for someone who thrives in fast-moving environments, takes ownership, and wants to influence how sales is done - not just execute it. This role sits at the very beginning of the user journey. You’ll be responsible for converting qualified leads into active, engaged customers through a consultative, value-driven approach.

What You’ll Do:

Lead Engagement & Conversion

• Engage and convert qualified leads into active, long-term customers via phone, chat, and email.
• Own the early user journey, improving conversion through thoughtful follow-up and guidance.
• Proactively re-engage partially onboarded or high-intent users by identifying and removing friction points.
• Educate users on product features, onboarding steps, available options, and overall value proposition.
• Confidently handle objections related to trust, payments, verification, and product understanding using a consultative approach.
• Guide users through onboarding and payment flows to reduce drop-off and increase activation rates.

Funnel Ownership & Optimization

• Manage leads across multiple acquisition channels, including partnerships, paid campaigns, organic traffic, and internal reactivation efforts.
• Prioritize and segment leads based on intent, quality, and predicted long-term value.
• Identify friction points in the funnel and propose improvements to processes, messaging, and tools.
• Provide structured feedback to marketing and growth teams on lead quality, channel performance, and user behavior.

Compliance & Responsible Engagement

• Operate with full awareness of regulatory and compliance requirements in a structured digital environment.
• Apply ethical and responsible engagement principles in every interaction.
• Focus on sustainable, long-term value rather than short-term conversion wins.

What We’re Looking For:

• Experience in Sales, Customer Success, Conversion, or Lead Management roles.
• Strong commercial mindset - you know how to convert while maintaining trust.
• Excellent communication skills and confidence in handling objections and guiding decisions.
• Ability to quickly build rapport and understand user intent.
• Comfortable working with data, CRM systems, and structured pipelines.
• High ownership mindset - you treat your pipeline like your own business.
• Experience in fintech, payments, SaaS, or other high-trust environments is a strong advantage.

Working hours & setup

This role supports user engagement during peak activity hours, aligned with when demand and intent are highest.

The position is shift-based and includes late-night shifts.

What We Offer:

• Competitive salary and annual performance bonus.
• Premium health insurance.
• Up to 25 days paid annual leave
• 1 work-from-home day per week.
• Opportunity to grow within a dynamic international company.
• A collaborative, fun, and forward-thinking work culture.
  

If you’re ready to bring your energy, empathy, and excellence into a fast-moving, player-first environment – we’d love to meet you.