Security Officer - Dispatch Coordination

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Coordination in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a financial institution location, you will coordinate communications, monitor alarms and access activity, and support timely responses to security-related situations. You will maintain a professional presence, provide exceptional customer service, and help deter incidents through clear communication and accurate reporting. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity come first.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, and communications systems; dispatch personnel and coordinate responses to incidents, service requests, and critical situations in a calm, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, visitor information, and other required records in accordance with site procedures.
• Monitor cameras, access-control activity, and other security-related systems; promptly communicate unusual activity or system issues to appropriate personnel.
• Conduct regular and random patrols around the business and perimeter, as assigned, to help to deter unauthorized activity and identify security-related concerns.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.