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Posted 9y ago

Senior Call Centre Agent required for Inbound Tech Support

@ Adeeba e Services Pvt. Ltd.
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Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities:Taking calls, Diagnosing issues, Sell plans
Requirements Summary:Senior tech support and sales role handling inbound calls, diagnosing issues, and selling technical support plans.
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Job Description
Company Description:

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Job Description:

Position: Senior Tech Support Associate / Tech Sales Associate

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:

Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing – US Shift

Working Days: 6 days

ONLY EXPERIENCED CANDIDATES ARE  APPLICABLE
Contact: Rima(HR) 7686839463

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates