🔄 Staff Augmentation

SupportNinja is a Business Process Outsourcing (BPO) firm, and the role is an outsourced, client-facing position for billable customer service work.

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SupportNinja
Posted 1w ago

Senior Full Stack Engineer

SupportNinja
Philippines
RemoteFull Time
Responsibilities
  • developing applications
  • administering infrastructure
  • automating deployments
Requirements
  • Requires 5+ years of software engineering experience
  • Full-stack development, AWS, CI/CD
  • Terraform, APIs
  • Frontend and backend languages
  • Databases
  • Agile practices, and strong analytical and communication skills
Technical tools mentioned
AWSGitHub ActionsTerraformReactAngularVuePythonNode.jsJavaC#GoAgile

Job description

Work Setup: Remote - Philippines

Schedule: 7pm - 4am MNL, M-F

Equipment: Company Provided

Type of Contract: Full-Time


Job Summary: The Sr. Full Stack Engineer is responsible for developing, enhancing, and supporting modern software applications while leading cloud infrastructure, DevOps automation, and deployment operations. This role serves as a senior technical contributor, improving engineering velocity, platform reliability, application scalability, and secure delivery practices across internal and customer-facing solutions.


What does a day in the life of a Sr. Full Stack Engineer look like?

  • Design, develop, and maintain full-stack applications across frontend, backend, API, and database layers

  • Build scalable web applications using modern frameworks and development standards

  • Administer, optimize, and expand AWS cloud infrastructure and related services

  • Design, build, and maintain CI/CD pipelines using GitHub Actions and related tools

  • Develop and manage infrastructure as code using Terraform or comparable platforms

  • Support release management, deployment automation, and environment standardization

  • Partner with engineering leadership to improve architecture, resiliency, observability, and security controls

  • Troubleshoot production issues across applications, cloud environments, deployments, and integrations

  • Develop backend services, APIs, automation workflows, and system integrations

  • Implement testing standards, code review practices, and documentation processes

  • Monitor system uptime, performance, alerting, and capacity planning metrics

  • Collaborate with product, AI, analytics, and engineering teams on new solutions and enhancements

  • Provide technical mentorship and knowledge sharing across the engineering team

  • Evaluate tools, frameworks, and practices that improve delivery speed and technical quality

  • Participate in sprint planning, prioritization, estimation, and roadmap execution

  • Adhere to company policies and procedures

  • Meet or exceed performance targets for related KPIs

  • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules

  • Collaborate with other departments as needed

  • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times

  • Perform other duties as assigned


What are the required qualifications of a Sr. Full Stack Engineer?

  • 5+ years of software engineering experience with a strong full-stack development background
  • Experience with AWS cloud infrastructure and cloud-native application environments
  • Experience building and supporting CI/CD pipelines, preferably GitHub Actions
  • Experience with Terraform or other infrastructure as code platforms
  • Experience developing backend services, APIs, and systems integrations
  • Experience with frontend frameworks such as React, Angular, or Vue
  • Experience with backend languages such as Python, Node.js, Java, C#, Go, or similar
  • Knowledge of software architecture, release management, reliability, and secure development practices
  • Experience with relational and/or NoSQL databases
  • Strong troubleshooting, analytical, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Experience working in Agile development environments


Ninja Perks and Benefits


*Full time employees

  • Competitive compensation

  • Adherence to government-mandated benefits

  • Retirement Savings Program with Company Matching

  • Life Insurance

  • HMO coverage starting on Day 1

  • Paid time off, birthday leave

  • Bonus and incentive plans

  • Opportunities for skills training and personal and professional development

  • Beautiful office space with a free lunch provided daily for onsite employees

  • Employee Referral Program


Experience infinite fun so you can have infinite growth. Discover a Better Way to Grow! Are you ready?


If you are interested, you can access your instant interview here: https://alpharun.com/i/W4b9dnQsteigZXZg6pwKj


Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. 


SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.


#supportninjajobs


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