Description -
At HP, we create technology that helps people and businesses bring their ideas to life. Our global supply chain plays a vital role in that mission, moving high-value products safely and reliably to customers around the world. We are looking for a collaborative and solutions-oriented Senior Manager, Security to help protect our logistics network, strengthen transportation risk programs, and lead efforts that reduce loss, improve carrier performance, and support a secure customer experience.
Core responsibilities
- Own logistics security strategy for HP's transportation network.
- Manage loss, theft, damage, shortage and mis-delivery incidents across carriers, warehouses and distribution partners.
- Lead transportation claims management, including investigation, documentation, recovery and settlement.
- Manage relationships with major LSPs, carriers, freight forwarders and 3PLs.
- Investigate high-value shipment incidents and identify root causes.
- Develop controls to prevent cargo theft, fraud, unauthorized access and product diversion.
- Establish security standards for transportation lanes, warehouses and high-risk locations.
- Track claims and losses using KPIs such as:
- Claim $ / shipment
- Loss rate
- Damage rate
- Theft incidents
- Recovery %
- Claim cycle time
- Carrier performance
- Partner with Supply Chain, Logistics, Finance, Legal, Compliance, Security and Insurance teams.
- Lead corrective/preventive actions with logistics service providers.
- Review carrier contracts and ensure appropriate liability and insurance coverage.
- Establish escalation processes for major incidents.
- Conduct risk assessments of logistics providers and distribution locations.
- Use data/analytics to identify recurring loss patterns and high-risk lanes.
- Drive continuous improvement and cost reduction.
What makes this role interesting
- For HP, this isn't simply a "claims processing" job.
- The stronger version of the role is essentially:
- Transportation Risk + Security + Claims + Carrier Performance + Loss Prevention
- That makes it a fairly strategic supply-chain role, particularly because HP moves high-value technology products through a global logistics network.
- HP also emphasizes that its careers span multiple disciplines and that employees can move across functions and geographies.
Qualifications
- Bachelor's degree in Supply Chain, Logistics, Business, Finance or related field
- 10+ years logistics/transportation experience
- 5+ years managing logistics security programs end-to-end
- 4+ years experience developing and leading high-performing global teams
- Experience managing 3PLs/LSPs and transportation carriers
- Claims and loss investigation experience
- Strong analytical/data skills
- Contract and liability knowledge
- Experience with risk management/security programs
- Strong negotiation skills
- Ability to work with senior stakeholders
- Global supply-chain experience
- Experience with continuous improvement / operational excellence
Pay & Benefits
The pay range for this role is $116,150 to $182,400 USD annually with additional
opportunities for pay in the form of bonus and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
- US benefits overview https://hpbenefits.ce.alight.com/
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
Job -
Corporate AdministrationSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
Relocation -
YesEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
