Description
We're looking for a Senior Software Development Engineer (SDE) to build and scale APM's AI-powered insights platform which supports 22+ 1P publisher monetization businesses. Our goal is to minimize the data-to-insight cycle time across both structured and unstructured data, and provide AI-powered Insights-as-a-service. You will own the end-to-end technical strategy and delivery of production-grade AI services.
Our team includes data and business intelligence engineers who bring deep domain expertise in data analytics and publisher monetization. They own the structured data foundations including data models, aggregates, and certified metrics. You will partner closely with them to build the application and service layer, ensuring that our AI-powered experiences are grounded in high-quality, governed data assets. Success in this role requires strong collaboration with DEs and BIEs.
You should be energized by building 0-to-1 while maintaining the rigor of a tier-2 service owner. You will navigate ambiguity, make trade-off decisions independently, and influence the technical direction of the platform without waiting for direction. You will be expected to raise the engineering bar for the team through your technical judgment and operational excellence.
Key job responsibilities
- Own the architecture, reliability, and evolution of the AI insights platform end-to-end, making high-judgment trade-off decisions between speed, quality, and scope
- Design for multi-tenant consumption: build systems that serve multiple APM teams reliably without bespoke integrations per consumer
- Establish tier-2 operational guardrails: monitoring, alarming, automated rollback, load testing, dependency management, and on-call runbooks
- Own service-level objectives (SLOs) and drive accountability for uptime and latency; design and implement AI safety mechanisms: output validation, hallucination detection, and confidence scores
- Build self-service onboarding and configuration systems that allow new APM teams to consume insights capabilities without custom engineering work; instrument usage telemetry to inform platform evolution
- Co-define the contracts between structured data foundations, unstructured business context, and the application layer, minimizing the need for manual intervention in updating AI experiences
- Partner with BIEs to build relevant user experiences along with evaluation frameworks that validate insight accuracy, relevance, and business applicability before AI outputs reach end users
- Define software engineering standards (code review practices, testing requirements, deployment processes, documentation norms)
About the team
Amazon Publisher Monetization (APM) is responsible for increasing ad monetization across 22+ 1P publishers (like Prime Video, Twitch, Alexa, Stores) by delivering compelling ad experiences while safeguarding CX. The APM Agentic Insights team builds scalable intelligence that delivers fast, accurate, and actionable insights across APM teams. We serve business, product, and science teams, replacing manual intake-driven analytics with self-service, AI-powered experiences. Our solutions range from off-the-shelf queries and dynamic dashboards to conversational analytics agents and MCPs. Our vision is to be the trusted insights partner for every APM business, driving measurable business impact.
Our team includes data and business intelligence engineers who bring deep domain expertise in data analytics and publisher monetization. They own the structured data foundations including data models, aggregates, and certified metrics. You will partner closely with them to build the application and service layer, ensuring that our AI-powered experiences are grounded in high-quality, governed data assets. Success in this role requires strong collaboration with DEs and BIEs.
You should be energized by building 0-to-1 while maintaining the rigor of a tier-2 service owner. You will navigate ambiguity, make trade-off decisions independently, and influence the technical direction of the platform without waiting for direction. You will be expected to raise the engineering bar for the team through your technical judgment and operational excellence.
Key job responsibilities
- Own the architecture, reliability, and evolution of the AI insights platform end-to-end, making high-judgment trade-off decisions between speed, quality, and scope
- Design for multi-tenant consumption: build systems that serve multiple APM teams reliably without bespoke integrations per consumer
- Establish tier-2 operational guardrails: monitoring, alarming, automated rollback, load testing, dependency management, and on-call runbooks
- Own service-level objectives (SLOs) and drive accountability for uptime and latency; design and implement AI safety mechanisms: output validation, hallucination detection, and confidence scores
- Build self-service onboarding and configuration systems that allow new APM teams to consume insights capabilities without custom engineering work; instrument usage telemetry to inform platform evolution
- Co-define the contracts between structured data foundations, unstructured business context, and the application layer, minimizing the need for manual intervention in updating AI experiences
- Partner with BIEs to build relevant user experiences along with evaluation frameworks that validate insight accuracy, relevance, and business applicability before AI outputs reach end users
- Define software engineering standards (code review practices, testing requirements, deployment processes, documentation norms)
About the team
Amazon Publisher Monetization (APM) is responsible for increasing ad monetization across 22+ 1P publishers (like Prime Video, Twitch, Alexa, Stores) by delivering compelling ad experiences while safeguarding CX. The APM Agentic Insights team builds scalable intelligence that delivers fast, accurate, and actionable insights across APM teams. We serve business, product, and science teams, replacing manual intake-driven analytics with self-service, AI-powered experiences. Our solutions range from off-the-shelf queries and dynamic dashboards to conversational analytics agents and MCPs. Our vision is to be the trusted insights partner for every APM business, driving measurable business impact.
Basic Qualifications
- 5+ years of non-internship professional software development experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 5+ years of programming with at least one software programming language experience
- Experience as a mentor, tech lead or leading an engineering team
- Experience working with data engineers/business intelligence engineers collaboratively
- 3+ years of distributed systems experience, or Bachelor's degree in computer science or equivalent
- Experience in operational excellence, security compliance, and distributed systems resiliency
- Experience establishing engineering practices on a new team or greenfield project (0-to-1)
- Experience designing APIs and MCPs, along with experience with prompt engineering, LLM evaluation, and managing non-deterministic system behavior
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 5+ years of programming with at least one software programming language experience
- Experience as a mentor, tech lead or leading an engineering team
- Experience working with data engineers/business intelligence engineers collaboratively
- 3+ years of distributed systems experience, or Bachelor's degree in computer science or equivalent
- Experience in operational excellence, security compliance, and distributed systems resiliency
- Experience establishing engineering practices on a new team or greenfield project (0-to-1)
- Experience designing APIs and MCPs, along with experience with prompt engineering, LLM evaluation, and managing non-deterministic system behavior
Preferred Qualifications
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience building data products incrementally and integrating and managing data sets from multiple sources
- Experience with and deep understanding of advertising technologies (i.e., ad server, DSP)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, CA, Palo Alto - 193,300.00 - 261,500.00 USD annually
USA, WA, SEATTLE - 168,100.00 - 227,400.00 USD annually
- Bachelor's degree in computer science or equivalent
- Experience building data products incrementally and integrating and managing data sets from multiple sources
- Experience with and deep understanding of advertising technologies (i.e., ad server, DSP)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Palo Alto - 193,300.00 - 261,500.00 USD annually
USA, WA, SEATTLE - 168,100.00 - 227,400.00 USD annually
