Your role and responsibilities
About the Team
The TEAR team's Billing POD owns the systems that turn Confluent Cloud usage into accurate, reliable billing — [metering and usage aggregation, rating/pricing, invoicing, and integrations with payment/ERP systems]. Billing is mission-critical: correctness, auditability, and scale are non-negotiable, and our work directly impacts revenue and customer trust. We move closely with Product, Finance, Design, and downstream platform teams.
This is a full-stack role, but it leans frontend-heavy — you'll spend the majority of your time building the billing, usage, and invoicing experiences our customers and internal teams rely on, while still understanding and contributing meaningfully to the backend services behind them. Our stack includes a React, Redux, and TypeScript frontend, with [backend: e.g., Go / Java] on Kubernetes, running on [AWS/GCP/Azure]. We use [Kafka/Flink, Postgres, Grafana, OpenSearch] to build, observe, and reconcile everything we ship.
What You'll Do
- Design, build, and operate features across the Billing domain, with a primary focus on the frontend — rich, intuitive billing, usage, and invoicing experiences in React, Redux, and TypeScript.
- Contribute to the backend services behind those experiences ([metering pipelines, rating/invoicing, usage aggregation]) — enough to own features end to end, not just the UI layer.
- Independently deliver features end to end with high quality — design, implementation, production rollout, and on-call ownership.
- Develop reliable, performant systems with a high bar for data correctness, idempotency, and reconciliation across high-volume usage data.
- Contribute to one-pagers, design reviews, and KIPs for your product area, and provide thorough PR reviews.
- Strengthen the POD's operational excellence — testing, monitoring, runbooks, and shared ownership of production systems.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
ABOUT IBM
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
