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Posted 3w ago

SeniorAdministrator - IT Operations Management, RESTful API, Angular (127025)

@ HCLTech
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United States
OnsiteFull Time
Responsibilities:designing apps, developing integrations, supporting platform
Requirements Summary:7+ years ServiceNow development experience with ITSM modules, Service Catalog, Virtual Agent, Service Portal/UI Builder; strong JavaScript and Glide API skills; experience with Flow Designer, IntegrationHub, MID Server, and REST/SOAP integrations.
Technical Tools Mentioned:ServiceNow, Service Portal, UI Builder, Virtual Agent, Flow Designer, Workflow Editor, IntegrationHub, MID Server, REST, SOAP, JavaScript, Glide APIs, HTML, CSS, AngularJS
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Job Description
Requisition ID 127025 - Posted 


Job Summary

ServiceNow ITSM Developer Key Responsibilities Platform & App Development • Design, develop, and support ServiceNow ITSM applications, including Incident, Problem, Change, CMDB, Knowledge, and Request. • Build and enhance catalog items, record producers, order guides, and workflows. • Develop and customize Service Portal or UI Builder pages, widgets, themes, and reusable components. • Configure Virtual Agent topics, conversation flows, and backend integrations. • Maintain Flow Designer, Workflow Editor, Business Rules, UI Policies, Client Scripts, Script Includes, and ACLs. Integrations & Automation • Build integrations using IntegrationHub, REST/SOAP APIs, scripted APIs, MID Server, and data imports. • Automate platform processes through scripting, orchestration, and workflow optimization. Required Skills & Experience Technical Skills • 7–10+ years of hands-on ServiceNow development experience. • Strong expertise in ITSM modules, Service Catalog, Request Management, Virtual Agent, and Service Portal/UI Builder. • Proficient in JavaScript, Glide APIs, and HTML/CSS/AngularJS for Service Portal. • Experience with Flow Designer, IntegrationHub, MID Server, and API integrations.

Key Responsibilities

ServiceNow ITSM Developer Key Responsibilities Platform & App Development • Design, develop, and support ServiceNow ITSM applications, including Incident, Problem, Change, CMDB, Knowledge, and Request. • Build and enhance catalog items, record producers, order guides, and workflows. • Develop and customize Service Portal or UI Builder pages, widgets, themes, and reusable components. • Configure Virtual Agent topics, conversation flows, and backend integrations. • Maintain Flow Designer, Workflow Editor, Business Rules, UI Policies, Client Scripts, Script Includes, and ACLs. Integrations & Automation • Build integrations using IntegrationHub, REST/SOAP APIs, scripted APIs, MID Server, and data imports. • Automate platform processes through scripting, orchestration, and workflow optimization. Required Skills & Experience Technical Skills • 7–10+ years of hands-on ServiceNow development experience. • Strong expertise in ITSM modules, Service Catalog, Request Management, Virtual Agent, and Service Portal/UI Builder. • Proficient in JavaScript, Glide APIs, and HTML/CSS/AngularJS for Service Portal. • Experience with Flow Designer, IntegrationHub, MID Server, and API integrations.

Skill Requirements

ServiceNow ITSM Developer Key Responsibilities Platform & App Development • Design, develop, and support ServiceNow ITSM applications, including Incident, Problem, Change, CMDB, Knowledge, and Request. • Build and enhance catalog items, record producers, order guides, and workflows. • Develop and customize Service Portal or UI Builder pages, widgets, themes, and reusable components. • Configure Virtual Agent topics, conversation flows, and backend integrations. • Maintain Flow Designer, Workflow Editor, Business Rules, UI Policies, Client Scripts, Script Includes, and ACLs. Integrations & Automation • Build integrations using IntegrationHub, REST/SOAP APIs, scripted APIs, MID Server, and data imports. • Automate platform processes through scripting, orchestration, and workflow optimization. Required Skills & Experience Technical Skills • 7–10+ years of hands-on ServiceNow development experience. • Strong expertise in ITSM modules, Service Catalog, Request Management, Virtual Agent, and Service Portal/UI Builder. • Proficient in JavaScript, Glide APIs, and HTML/CSS/AngularJS for Service Portal. • Experience with Flow Designer, IntegrationHub, MID Server, and API integrations.

Other Requirements

ServiceNow ITSM Developer Key Responsibilities Platform & App Development • Design, develop, and support ServiceNow ITSM applications, including Incident, Problem, Change, CMDB, Knowledge, and Request. • Build and enhance catalog items, record producers, order guides, and workflows. • Develop and customize Service Portal or UI Builder pages, widgets, themes, and reusable components. • Configure Virtual Agent topics, conversation flows, and backend integrations. • Maintain Flow Designer, Workflow Editor, Business Rules, UI Policies, Client Scripts, Script Includes, and ACLs. Integrations & Automation • Build integrations using IntegrationHub, REST/SOAP APIs, scripted APIs, MID Server, and data imports. • Automate platform processes through scripting, orchestration, and workflow optimization. Required Skills & Experience Technical Skills • 7–10+ years of hands-on ServiceNow development experience. • Strong expertise in ITSM modules, Service Catalog, Request Management, Virtual Agent, and Service Portal/UI Builder. • Proficient in JavaScript, Glide APIs, and HTML/CSS/AngularJS for Service Portal. • Experience with Flow Designer, IntegrationHub, MID Server, and API integrations.