Job Summary
Mainframe Scheduling (OPC)
Cynical Skills Strong experience with IBM OPC/TWS (Tivoli Workload Scheduler) or equivalent enterprise scheduling tools. Knowledge of batch scheduling, workload automation, and production job management. Experience creating and maintaining:
Key Responsibilities
1. Batch Schedule Planning & Administration Perform all required pre-batch activities. Schedule resources and batch services for production workloads. Define, maintain, and document production batch schedules and started tasks. Install and document system-related batch jobs in the automated scheduling tool. Create and maintain scheduling calendars. Administer and maintain the automated production scheduling system.
2. Production Scheduling & Optimization Resolve scheduling conflicts within production cycles. Schedule urgent, on-demand, and ad-hoc batch jobs. Identify critical batch execution paths using operational statistics. Identify jobs suitable for parallel processing and optimize batch schedules. Support load balancing across servers where applicable. Support special schedules during peak business periods. Continuously recommend and implement scheduling improvements.
3. Monitoring & Operational Control Monitor scheduled batch jobs and batch execution status. Monitor scheduler-related incidents and recommend scheduler database improvements. Execute operational requests such as Hold, Release, Skip, or Cancel jobs/schedules according to procedures. Perform daily Batch Checklist activities. Support environments with multiple scheduling masters.
4. Incident, Problem & Change Management Participate in Problem Management and Change Management activities to ensure availability objectives are met. Record, track, and route incidents to appropriate support teams. Execute predefined recovery actions for abnormal batch events. Manage and perform Root Cause Analysis (RCA) for scheduling and batch processing issues. Escalate unresolved incidents according to defined procedures.
5. Governance & Service Improvement Develop and maintain job acceptance and implementation standards. Collect operational performance metrics from internal and external customers. Analyze scheduling performance and identify opportunities for efficiency improvements. Support continuous service improvement initiatives across batch operations.
Skill Requirements
Skill Requirement :
OS JCL TSO/ISPF Mainframe operational procedures
Mainframe Scheduling (OPC/TWS) – Skills Summary
Technical Skills
Strong experience with IBM OPC/TWS (Tivoli Workload Scheduler) or equivalent enterprise scheduling tools.
Knowledge of batch scheduling, workload automation, and production job management.
Experience creating and maintaining:
Job schedules
Workstations and resources
Calendars
Critical paths
Dependencies and triggers
Understanding of batch processing lifecycle and production control procedures.
Ability to perform job hold, release, restart, cancel, and recovery actions.
Mainframe Platform Skills
Strong knowledge of:
OS
JCL
TSO/ISPF
Mainframe operational procedures
Understanding of scheduler interfaces with applications, databases, and infrastructure components.
Monitoring & Operations Skills
Batch job monitoring and exception handling.
Production workload management and operational support.
Incident detection, escalation, and service restoration.
Scheduler database administration and maintenance.
Support for multi-scheduler or multiple scheduling-master environments.
Performance & Optimization Skills
Analysis of batch execution statistics and trends.
Identification of critical processing paths.
Workload balancing and schedule optimization.
Batch window management and resource optimization.
Support for peak-period and special processing schedules.
Problem Management Skills
Strong troubleshooting and diagnostic skills.
Root Cause Analysis (RCA) for scheduling and batch failures.
Change Management and Problem Management experience.
Ability to develop preventive measures and process improvements.
Governance & Service Management Skills
Operational documentation and runbook management.
Development of scheduling standards and controls.
SLA and availability management awareness.
Performance reporting and operational metrics analysis.
Continuous service improvement mindset.
Soft Skills :
Analytical problem-solving capability.
Strong coordination and communication skills.
Ability to work in 24x7 production support environments.
Customer-focused service management approach.
Effective stakeholder and incident communication.
Other Requirements
Understanding of batch processing lifecycle and production control procedures. Ability to perform job hold, release, restart, cancel, and recovery actions.
