Are you an experienced Service Manager, Workshop Controller, or Master Technician looking to take charge of a high-volume main dealer aftersales operation with full manufacturer backing?
We are hiring an ambitious, results-driven Service Manager / Aftersales Manager to lead our busy automotive aftersales department at our established franchised dealership in Chippenham. We offer a £50,000 basic salary (plus a lucrative target-based bonus), permanent Monday-to-Friday hours (08:00–18:00), and complete brand backing.
The Rewards
- Salary & Package: £50,000 basic salary per year + high-yielding performance bonus scheme.
- Schedule: Monday to Friday, 08:00 – 18:00—enjoy structured weekday hours leading a high-capacity team.
- Brand Backing: Complete manufacturer support, accredited leadership training, and access to advanced dealer diagnostic systems.
- Perks & Environment: Structured main dealership setup, clear operational support, pension scheme, and long-term career progression within a leading motor group.
About Us
Located in Chippenham, we are a leading franchised motor group representing major global automotive brands. We specialize in high-standard vehicle servicing, warranty repairs, MOT testing, and exceptional customer care. Our facility is equipped with state-of-the-art diagnostic gear and specialized tooling, offering a modern, high-capacity environment built for high-level aftersales management.
Your Role
As our Service Manager / Aftersales Manager in Chippenham, you will:
- Direct and mentor a double-figure team of Vehicle Technicians, Mechanics, and Service Advisors to maximize workshop efficiency.
- Champion exceptional CSI standards, managing customer retention and ensuring all repairs and warranty claims comply with manufacturer guidelines.
- Optimize financial performance, tracking daily labour rates, unit productivity, hours sold, and departmental KPIs to exceed targets.
- Maintain rigorous quality and safety standards, ensuring full compliance with health and safety protocols, DVSA MOT guidelines, and automotive legislation.
What You Need
- Industry Background: Proven experience as a Service Manager, Aftersales Manager, or a senior Workshop Controller / Master Technician ready for a natural step up into full dealership management.
- Technical Credentials: Solid grounding in vehicle diagnostics, warranty procedures, and DMS software. NVQ Level 3 (or City & Guilds Part 3 equivalent) is required.
- Leadership & IT: Outstanding people management skills, strategic planning ability, and proficiency with workshop management systems and estimating software.
- Licensing: A full, clean UK driving licence is essential.
Location & Search Reach
Situated in Chippenham, our dealership is conveniently located for an easy daily commute from Bath, Swindon, Trowbridge, Calne, Corsham, Melksham, Devizes, and the surrounding Wiltshire area.
Ready to lead a top-tier franchised aftersales operation and take control of your career progression?
Click Apply to submit your CV. We review all applications and respond within 48 hours!
