Description
We are seeking a Software Development Engineer II to join our Ads/Merchandising engineering team in Mexico City. The successful candidate will play a critical role in designing and delivering scalable, low-latency systems that power device discovery and purchase experiences across Amazon's e-commerce channels.
In this role, you will own features end-to-end -- from technical design through implementation, testing, deployment, and operational support. You will build the services and tools behind personalization, multivariate testing, bundles, upsells, and installment options that drive incremental device sales for Echo, Fire TV, Ring, Kindle, and more. You'll drive architecture decisions for critical systems, evaluating complex business and technical requirements and communicating tradeoffs to both technical and non-technical stakeholders. You'll collaborate directly with product, UX, and data science to turn ambiguous customer problems into shipped experiments with measurable impact. You own what you build -- monitoring production systems, responding to operational issues, and continuously improving availability and performance. You'll also raise the engineering bar through code reviews, design discussions, and mentorship of junior engineers.
About the team
The Device Sales and Customer Experience (DSCX) organization develops platforms and programs that elevate device sales and customer engagement across e-commerce channels. As the technical arm of the Devices Online Sales and Marketing group, our mission is to build systems that help customers discover, choose, purchase, and use Amazon Devices. We own the worldwide technology powering detailed product pages, warranties, trade-in programs, subscription experiences, marketing automation, and cross-channel analytics. We are actively investing in AI/ML-driven experiences including personalization, generative content, and autonomous operations.
This is a full-ownership team in a dynamic, fast-paced environment. We foster a culture of innovation, encouraging cross-team partnerships to drive impactful results while maintaining a safe and inclusive environment.
In this role, you will own features end-to-end -- from technical design through implementation, testing, deployment, and operational support. You will build the services and tools behind personalization, multivariate testing, bundles, upsells, and installment options that drive incremental device sales for Echo, Fire TV, Ring, Kindle, and more. You'll drive architecture decisions for critical systems, evaluating complex business and technical requirements and communicating tradeoffs to both technical and non-technical stakeholders. You'll collaborate directly with product, UX, and data science to turn ambiguous customer problems into shipped experiments with measurable impact. You own what you build -- monitoring production systems, responding to operational issues, and continuously improving availability and performance. You'll also raise the engineering bar through code reviews, design discussions, and mentorship of junior engineers.
About the team
The Device Sales and Customer Experience (DSCX) organization develops platforms and programs that elevate device sales and customer engagement across e-commerce channels. As the technical arm of the Devices Online Sales and Marketing group, our mission is to build systems that help customers discover, choose, purchase, and use Amazon Devices. We own the worldwide technology powering detailed product pages, warranties, trade-in programs, subscription experiences, marketing automation, and cross-channel analytics. We are actively investing in AI/ML-driven experiences including personalization, generative content, and autonomous operations.
This is a full-ownership team in a dynamic, fast-paced environment. We foster a culture of innovation, encouraging cross-team partnerships to drive impactful results while maintaining a safe and inclusive environment.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
