Description
Edge Services builds and operates the software that provisions, manages, and maintains AWS Outposts and edge infrastructure at customer
sites. Our systems handle device lifecycle management, network configuration, firmware updates, and operational health monitoring across
thousands of racks deployed worldwide. When something needs to happen on an Outpost, our software makes it happen.
You'll own features that directly impact how AWS operates infrastructure in customer data centers. Customer environments surprise us constantly. Networks behave unexpectedly. Hardware fails in creative ways. You'll build systems where mistakes affect real customers.
Key job responsibilities
- Design and implement services for device provisioning, configuration management, and operational automation
- Build systems that operate reliably across diverse network topologies and hardware configurations
- Debug complex issues spanning multiple services, often with limited visibility into customer environments
- Drive operational excellence: alarms, runbooks, dashboards, and COE processes
- Collaborate with hardware, networking, and platform teams to deliver end-to-end solutions
- Mentor engineers and provide substantive code review feedback
A day in the life
Morning: check dashboards, investigate why a firmware deployment stalled overnight. Use AI coding assistants to quickly prototype a fix
and generate test cases.
Mid-day: code reviews, standup, design review for automated rack evacuation. Ask hard questions about failure modes.
Afternoon: ship your fix, monitor the deployment. A field ticket comes in—debug across service boundaries, coordinate with the field team.Use AI tools to analyze logs and draft the follow-up ticket.
About the team
Site Services builds the software that provisions, configures, and operates AWS Outposts at customer sites worldwide. Our systems manage
device lifecycle, network configuration, firmware updates, and operational health for thousands of racks in environments we don't fully
control.
We're an AI-forward team. We use AI tools daily to accelerate development, debug complex issues, and automate operational toil. We expect
engineers to leverage these tools effectively and help us discover new ways to multiply our impact.
sites. Our systems handle device lifecycle management, network configuration, firmware updates, and operational health monitoring across
thousands of racks deployed worldwide. When something needs to happen on an Outpost, our software makes it happen.
You'll own features that directly impact how AWS operates infrastructure in customer data centers. Customer environments surprise us constantly. Networks behave unexpectedly. Hardware fails in creative ways. You'll build systems where mistakes affect real customers.
Key job responsibilities
- Design and implement services for device provisioning, configuration management, and operational automation
- Build systems that operate reliably across diverse network topologies and hardware configurations
- Debug complex issues spanning multiple services, often with limited visibility into customer environments
- Drive operational excellence: alarms, runbooks, dashboards, and COE processes
- Collaborate with hardware, networking, and platform teams to deliver end-to-end solutions
- Mentor engineers and provide substantive code review feedback
A day in the life
Morning: check dashboards, investigate why a firmware deployment stalled overnight. Use AI coding assistants to quickly prototype a fix
and generate test cases.
Mid-day: code reviews, standup, design review for automated rack evacuation. Ask hard questions about failure modes.
Afternoon: ship your fix, monitor the deployment. A field ticket comes in—debug across service boundaries, coordinate with the field team.Use AI tools to analyze logs and draft the follow-up ticket.
About the team
Site Services builds the software that provisions, configures, and operates AWS Outposts at customer sites worldwide. Our systems manage
device lifecycle, network configuration, firmware updates, and operational health for thousands of racks in environments we don't fully
control.
We're an AI-forward team. We use AI tools daily to accelerate development, debug complex issues, and automate operational toil. We expect
engineers to leverage these tools effectively and help us discover new ways to multiply our impact.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually
