Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
As an engineer on the reporting team, we expect you to have a good understanding of everything data, as well as back-end code development. Your day to day work will involve owning the designing and execution of medium complexity features. This position will demand critical thinking skills, ability to quickly understand existing systems and the ability to work in agile, fast paced environments. The ability to take smart and educated risks is essential to the success of this position.
This position is an individual contributor role reporting to the Senior Manager, Software Engineering.
Responsibility
Own feature delivery end to end from ideation to deployment and monitoring
Participate in the team's on call rotation and help triage alerts and incidents
Review other team member's code and design document
Suggest and own improvement to the system and coding standards
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
5+ years of related experience
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Experience with one or more modern programming languages (e.g., Java, C#, Go, Python) and solid computer science fundamentals (data structures, algorithms, system design)
Experience developing and delivering production features with high-quality code and reliable tests (unit, component, contract, integration, end-to-end, performance); designs for testability
Experience participating in code reviews and adhering to team guidelines and best practices
Hands-on experience with CI/CD pipelines; able to debug pipeline issues and analyze system logs
Experience with public cloud environments (Azure, AWS, or GCP), containers (Docker), and orchestration (Kubernetes)
Experience with monitoring, metrics, and logging; capable of building basic telemetry for features
Experience participating in on-call using service runbooks/SOPs and performing root cause analysis with minimal guidance
Preferred
Comfort working across multiple components and with external dependencies in complex environments
Strong communication and collaboration skills; able to work effectively with cross-functional partners
Track record of independently owning and delivering features end-to-end
Experience authoring and owning testing plans for features and identifying patterns in test failures
Experience contributing to and improving deployment pipelines and test automation systems
Experience designing for scalability, reliability, and performance; writes extensible, shareable code and raises the bar through thoughtful code reviews
Experience defining useful metrics/targets and measurably improving engineering processes and best practices
Exposure to distributed systems, microservices, REST APIs, and/or event-driven architectures
Hands-on experience with relational and NoSQL databases, performance testing, and optimization
Comfortable collaborating in a global, distributed team and working across time zones
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
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