Solution Engineer / Senior Solution Engineer - Python
Location: Bengaluru, Karnataka (Hybrid)
Experience: 4–8 years
Role Overview
As a Solution Engineer / Senior Solution Engineer, you are a hands-on software engineer who contributes directly to customer-facing solutions built on JazzX’s AGI platform.
You will work as part of a delivery pod, partnering closely with Staff and Senior engineers to design, build, and deploy production-grade systems for enterprise customers. This role is ideal for engineers who enjoy solving real-world problems, working with customers, and applying GenAI capabilities in practical, production environments.
This is a delivery-focused role that blends strong software engineering fundamentals with applied AI and customer collaboration.
You will:
- Contribute to the design and implementation of customer-facing solutions.
- Build and enhance backend services, integrations, and workflows using JazzX’s platform.
- Apply GenAI and LLM-based capabilities as part of reliable, scalable systems.
- Work closely with customer teams under the guidance of senior technical leads.
- Participate in troubleshooting, debugging, and improving deployed systems.
- Learn and grow toward broader technical ownership and leadership.
Key Responsibilities
Hands-On Software Engineering
- Write and maintain production-quality code across backend services, APIs, and orchestration layers.
- Implement integrations with multiple third-party systems using RESTful APIs and service interfaces.
- Contribute to system design discussions and follow established architectural patterns.
- Ensure features meet quality standards for reliability, performance, and maintainability.
Applied GenAI & Agentic Systems
- Implement LLM-powered features such as agent workflows, reasoning steps, and tool interactions.
- Work with prompts, tool interfaces, and control logic to support agentic behavior.
- Help evaluate agent behavior using real-world signals such as correctness, latency, and cost.
- Collaborate with senior engineers to adopt and extend GenAI frameworks and patterns.
Customer Delivery & Collaboration
- Support technical execution for customer POCs, pilots, and production deployments.
- Work with customer engineering and IT teams to integrate JazzX into existing systems.
- Assist in diagnosing and resolving integration, data, and system issues.
- Communicate clearly with internal and external stakeholders on technical progress and issues.
Qualifications
Must-Have
- 4–8 years of professional software engineering experience building and supporting production systems.
- Strong proficiency in Python (or Java / Go) with experience writing clean, maintainable code.
- Experience building backend services, APIs, and system integrations.
- Exposure to GenAI or LLM-based systems in practical applications (e.g., agent workflows, LLM-backed services, RAG-style solutions).
- Experience working on customer-facing or delivery-oriented engineering projects.
- Solid understanding of software quality, testing, and operational best practices.
- Good communication skills and ability to collaborate across engineering, product, and customer teams.
- Willingness to travel up to 20% for customer engagements, as needed.
Nice-to-Have
- Experience working in regulated or policy-heavy domains (e.g., finance, lending, healthcare).
- Familiarity with vector databases, semantic search, or knowledge retrieval systems.
- Exposure to agent frameworks or orchestration tools (e.g., LangChain, LlamaIndex, AutoGen).
- Experience working in a startup or fast-moving product environment.
Attributes We Value
- Hands-On Mindset: You enjoy building, debugging, and improving real systems.
- Engineering Discipline: You care about code quality, reliability, and maintainability.
- Customer Awareness: You understand that real-world constraints shape good solutions.
- Ownership Mentality: You take responsibility for your work and follow through.
- Growth Orientation: You are eager to learn, take feedback, and grow into broader responsibility.
Why Join JazzX AI:
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.
Headquartered in Los Altos, CA. Backed by SAIGroup.
Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:
Website: https://saigroup.ai
