Job Summary:

We are looking for an experienced Spa
Manager to oversee the daily operations of Ode Spa. The
ideal candidate will ensure high-quality customer service,
manage staff, optimize spa services, and drive business growth
while maintaining a relaxing and luxurious experience for
clients.

Key Responsibilities:

• Oversee the daily operations of
  the spa, ensuring a smooth and efficient workflow.
  
• Manage and lead spa staff, including therapists, front
  desk, and housekeeping.
  
• Ensure
  exceptional customer service and handle client
  feedback professionally.
  
• Develop and
  implement marketing strategies to increase bookings
  and customer retention.
  
• Monitor and
  maintain spa inventory, supplies, and equipment.
  
• Ensure compliance with health, safety, and
  hygiene regulations.
  
• Track sales,
  revenue, and profitability, optimizing operational
  costs.
  
• Collaborate with the digital team
  for online bookings, promotions, and
  automation.
  
• Conduct staff
  training on service excellence, wellness trends, and new
  treatments.
  

Why Join Us?

• Lead a premium wellness brand
  with a focus on digital transformation.
  
• Competitive salary, incentives, and growth
  opportunities.
  
• Work in a relaxing and
  luxury-driven environment.
  

Requirements

Qualifications
& Skills:

• Bachelor’s
  degree in Hospitality, Business Management, or a related
  field.
  
• 3+ years of
  experience in Spa, Wellness, or Hospitality management.
  
• Strong leadership, team management, and
  problem-solving skills.
  
• Experience with
  spa booking software and digital tools (Zenoti,
  CRM, etc.).
  
• Knowledge of spa
  treatments, wellness trends, and luxury customer
  service.
  
• Excellent communication and
  organizational skills.
  

Benefits