Adeeba E-Services
Posted 9y ago

Spot Joining…Inbound Process….Interview Running

Adeeba E-Services
Kolkata, West Bengal, India
₹135k-₹275k/yrOnsiteFull Time
Responsibilities
  • Handling calls
  • Resolving issues
  • Reporting to team lead
Requirements
  • Any Graduate with Good communication & Excellent English Fluency. 10+2 Educated candidates can also apply. Experience with 1 year in International Voice will be add-on

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Role: Customer Service Executive/Technical Support Executive 

Responsibilities:
 
Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
Supporting
 the Query and do the needful.
Reporting to the team lead.
 
Proactive work to be done.

Criteria:
 
Any Graduate with Good communication & Excellent English Fluency.

10+2 Educated candidates can also apply
Experience with 1 year in International Voice will be add -on.

10-20% hike from last drawn salary

Work experience curtificates are needed.

Age- 18-32 years,

Candidates who have experience in International BPO in inbound or outbound process is eligable
Rotational and Night Shifts.

Benefits: 

Salary Fixed & will be on 1st of every month in salary account.
6 days working with rotational off
Salary Range : 1.35 Lakhs – 2.75 Lakhs as per Experience + Incentives
Timings : 8:30 PM to 6:30 AM

24 Approved Paid leaves + Birthday leave

Attaindance bonus

Loyality Bonus upto Rs.5000

Refferel Incentives

Daily Incentives+Spot Incentives

No Bond

Homely Environment + Supportive Seniors

Direct Company Payroll ( This is not a consultancy ).


Address:

Adeeba e Services, Shaila Towers , 6th Floor , Room 603,

J1/16 EP & GP Block, SaltLake Sector 5 , ,

Nearest landmark KFC Restraunt

Contact Person :Riti 

Contact No.: 8777400703

Qualifications:

Graduate / Undergraduate 

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

Similar jobs

Customer Service Executive roles near Kolkata, West Bengal
3d
Save
Mark Applied
Hide
Customer Service Executive - Business Loans - Direct - Kolkata - Srijan Tech Park - CSE
Kolkata, West Bengal, India
OnsiteFull Time
Tata Capital
Tata CapitalNSE: TATACAP: Provides diversified lending, wealth management, and corporate financial services.
Undergraduate or graduate degree in any discipline; ability to collect and validate customer documents, process cases, support disbursement, meet sanction targets, cross-sell products, and follow compliance requirements.
RBI
1w
Save
Mark Applied
Hide
Customer Service
Kolkata, West Bengal, India
OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
1+ YOE1–4 years customer service/BPO experience, excellent spoken English, UK shift experience preferred, strong customer handling and problem-solving skills.
3y
Save
Mark Applied
Hide
Executive - Customer Service
Kolkata, West Bengal, India
OnsiteContract
SVF Entertainment
SVF Entertainment: Produces and distributes Bengali films, television content, and music.
Customer service role requiring communication with customers, issue resolution, and knowledge of the Hoichoi platform.
5y
Save
Mark Applied
Hide
Executive- Customer Service
Kolkata, West Bengal, India
OnsiteFull Time
Hoichoi
Hoichoi: On-demand Bengali video streaming and entertainment platform.
2+ YOE2+ years in customer service, inbound/outbound, with Bengali, English & Hindi; strong problem-solving and customer-first mindset.