Job Summary
We are seeking a skilled and motivated ServiceNow Developer with have hands-on experience in developing and configuring ServiceNow modules, particularly ITSM, ITOM, and Asset Management. This role requires strong scripting skills, integration experience, and a deep understanding of the ServiceNow platform. The developer will work closely with onshore teams to deliver high-quality solutions that align with business objectives.
Key Responsibilities
Key Responsibilities: • Design, develop, and implement ServiceNow solutions across ITSM, ITOM, and Asset Management modules. • Customize and configure ServiceNow applications using GlideScript, JavaScript, and Flow Designer. • Develop and maintain integrations between ServiceNow and external systems using REST/SOAP APIs. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Perform unit testing, debugging, and troubleshooting of ServiceNow applications and scripts. • Maintain and enhance existing ServiceNow configurations and workflows. • Ensure adherence to best practices in ServiceNow development and platform governance. • Provide support for ServiceNow platform upgrades and patching. • Document technical designs, configurations, and procedures.
Skill Requirements
Technical Skills: • Strong experience with ServiceNow ITSM, ITOM, and Asset Management modules. • Proficiency in ServiceNow scripting (GlideScript, JavaScript). • Experience with ServiceNow Flow Designer and Workflow Editor. • Hands-on experience with ServiceNow IntegrationHub, REST/SOAP APIs. • Solid understanding of ServiceNow platform fundamentals and administration. • Familiarity with ServiceNow Configuration Management Database (CMDB) and Discovery.
Other Requirements
Soft Skills: • Excellent problem-solving and analytical thinking abilities. • Strong communication skills to interact with cross-functional teams. • Ability to work independently and manage multiple tasks in a fast-paced environment. • Detail-oriented with a focus on delivering high-quality solutions.
