The U.S. Consumer and Digital Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
The team integrates human actions with intelligent automations to drive process excellence across AXP operations and servicing. We are looking for a Software Engineer to join our team. In this role, you will understand the problem statement of operations team and create Process Management, Case Management, Work Management solutions that automate repeatable, multistep business transactions.
At the core of Software Engineering:
Every member of our team must be able to demonstrate the following technical, functional, leadership and business core proficiencies , including:
Agile Practices
Product Mindset
Analytical Thinking
Business Product Knowledge
Responsibilities
Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management
Designing, developing, and supporting shared technology services used by the enterprise
Taking your place as a core member of an agile team driving the latest development practices
Writing code and unit tests, working with API specs and automation
Finding opportunities for adopting new technologies
Qualifications
Preferably a BS or MS degree in computer science, computer engineering, or other technical field
10+ years of software development experience
Experience in Process Management, Case Management, Work Management is required.
Programming Languages and Frameworks – Hands on experience in some or all of the following is preferred:
Java, React, Envoy, gRPC, JSON, CouchBase, Cassandra, Redis, Consul, Jenkins, Docker, Kubernetes, OpenShift, Drools, Elastic Stack, Kafka, Spark, RPA, Git, RDBMS like Postgres SQL, Springboot, multi-threaded programming, Maven, Gradle, JUnit
Experience in Automations, Cognitive OCR, AI / ML driving cost savings is preferred
Ability to effectively interpret technical and business objectives and challenges and articulate solutions
Willingness to learn new technologies and exploit them to their optimal potential
Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.
Strong experience in applications with high throughput and performance
Experience with micro services architectures and service mesh technologies is preferred
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
