Staff Program Manager – CIX (China Intelligence Export Hub)

Job Description

Work Arrangement

This role is categorized as on-site. The successful candidate is expected to report to the GM China Headquarters Building in Shanghai and collaborate closely with GM global and JV teams, including GM China, SAIC-GM (SGM), SAIC-GM-Wuling (SGMW), GM International (GMI) regions (for example, South Korea and Middle East), and global platform teams in GM North America (GMNA).

This is a GM China employee role, based in Shanghai, and is a key enabler for making China the intelligence export engine for GMI.

The Role

The Staff Program Manager – CIX will be a core leader in delivering GM’s China-led export intelligence strategy. This role sits within the China Intelligence Export Hub (CIX) and is accountable for planning and executing the export intelligence program portfolio across SGM and SGMW origin vehicles into GMI markets, with a primary focus on Connectivity/OnStar and mobile apps, and close alignment with Intelligent Cockpit/HMI and Intelligent Driving.

The Program Manager will:

• Orchestrate end-to-end delivery from requirements through launch for intelligence content on export programs (for example, NCUB, NDLB, C1UL‑2 and follow-on waves).
• Serve as a central coordination point between SGM/SGMW engineering, GMI regional teams, and GMNA platform organizations (Connectivity, Global OnStar, mobile apps, SDV/VIP).
• Ensure that export programs deliver China‑grade intelligent capability and coherent customer experiences, rather than simplified or fragmented versions of China offerings.
• Own overall program outcomes for export intelligence content, quality, schedule, and readiness, driving issue resolution across functions.

What You’ll Do

• Export Intelligence Program Leadership
• Lead program planning and execution for Connectivity/OnStar and mobile apps for China-based export vehicles, ensuring tight integration with Intelligent Cockpit/HMI and Intelligent Driving where required.
• Translate Product requirements into clear, executable program plans with defined scope, milestones, dependencies, and success criteria across origin JVs and target regions.
• Drive disciplined delivery so that export programs meet content, quality, schedule, and readiness expectations in line with GMI market needs and launch timing.
• Ensure that “intelligence” capabilities are delivered as cohesive, market-ready customer experiences.
• Cross‑JV and Global Coordination
• Coordinate work across SGM and SGMW export programs to ensure alignment on common solutions, reuse opportunities, and consistent customer experience where appropriate.
• Partner with GMNA platform teams (Global OnStar, Connectivity, mobile apps, SDV/VIP) to synchronize export program timelines with platform roadmaps and integration windows.
• Work closely with GMI regional and export portfolio teams to align intelligence delivery with vehicle portfolio decisions, market launch plans, and regulatory or market constraints.
• Drive cross‑JV and global alignment, surfacing and resolving conflicts on scope, timing, and ownership with appropriate decision‑makers and escalation paths.
• Program Governance, Risk, and Readiness
• Establish and run program governance routines (cadence, forums, decision logs, escalation paths) across JV, GMI, and GMNA stakeholders.
• Proactively identify and manage cross-program risks and interdependencies (for example, platform readiness, carrier integration, regional certification, HMI alignment), driving mitigation plans with accountable owners.
• Track and report readiness for key launches, including software availability, validation status, integration with global platforms, and operational readiness (OnStar, connectivity, apps, services).
• Provide structured, data-driven status reporting and recommendations to CIX leadership and executive stakeholders.

Your Skills and Abilities (Required Qualifications)

• 10+ years of program or project management experience, ideally within software, connected vehicles, automotive, mobility, or technology.
• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• Demonstrated success leading complex, multi‑regional programs with a mix of technical and non‑technical stakeholders.
• Strong understanding of connected vehicle ecosystems, including:
  • Connectivity platforms and carrier networks
  • Intelligent Driving / ADAS
  • Intelligent Cockpit/HMI
  • Global OnStar and mobile app integration with vehicle platforms
• Proven ability to manage multi‑origin, multi‑region delivery (for example, coordinating China‑origin vehicles for export into GMI markets).
• Comfortable engaging deeply with engineering teams on technical topics while representing business, customer, and market needs.
• Excellent analytical, organizational, and problem‑solving skills with a track record of driving issues to closure in ambiguous environments.
• Strong written, verbal, and executive-level presentation skills; able to communicate complex program topics clearly and succinctly to senior leaders.
• Fluent in Mandarin and English, with the ability to lead meetings and present to senior stakeholders in both languages.
• Demonstrated ability to influence across organizations and cultures, build alignment, and work effectively with senior leaders and JV partners.
• Willingness to work across time zones and travel domestically and internationally as needed (for example, GMNA, GMI regions, JV sites).

About GM

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Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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