Description
EVT Management Services is a food and beverage company providing concessions at Riverbend Music Center, PNC Pavilion, The Andrew J Brady Music Center and Taft Theatre.Stand Supervisor Position Summary
The Stand Supervisor oversees food and beverage operations in a concession area, focusing on food preparation, service, and quality control. Responsibilities include managing high-volume production, resolving customer issues, supporting staff, assisting with cash drawer close-out, and tracking inventory. Supervisors must present a neat appearance, be personable, efficient, observant, and knowledgeable about the POS system and product offerings.
Basic duties include, but are not limited to, the following:
- Stock coolers and assist with food making as needed.
- Maintain a clean and safe station and concession area.
- Communicate with support staff the needs of their station and concession area to maximize sales.
- Work collaboratively with other staff towards the overall success of the event and the company.
- Be available to help troubleshoot staff challenges.
- Review processes and make recommendations to management staff for improvements and adjustments to procedures.
- Ensure staff are completing duties as assigned.
- Other duties as assigned.
Requirements
- Strong customer service mindset.
- Ability to work with speed and accuracy.
- Ensure a clean and safe work area.
- Perform in a loud, fast paced environment.
- Lifting, twisting and standing for long periods of time.
- Multitask and ensure staff are completing duties as assigned.
- MUST be 21 years of age or older.
Available Shifts
- Start times vary based on the needs of the event, but usually in the afternoon and/or evenings.
- The duration of shifts varies upon the needs of the event, approximately 6 to 15 hours.