Apple
Posted 2mo ago

Support Engineer

Apple
Austin, Texas, United States
OnsiteFull Time
Responsibilities
  • crafting solutions
  • implementing solutions
  • operating solutions
Requirements
  • Passion for building
  • Implementing, and operating AI solutions that impact sales
  • Strong analytical and problem-solving skills implied

Job description

Imagine what you could do here. At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.

Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, the face of Apple to our largest customers.

Apple's US Decision Intelligence (DI) team is looking for a talented individual who is passionate about crafting, implementing, and operating AI solutions that have a direct and measurable impact on Apple Sales and its customers.

About Apple

Designing and manufacturing consumer electronics, software, and digital services.

Similar jobs

Support Engineer roles near Austin, Texas
1mo
Save
Mark Applied
Hide
Support Engineer
Austin, Texas, United States
HybridFull Time
Lightedge
Lightedge: Privately held U.S. provider of hybrid IT infrastructure, colocation, private cloud, public cloud, and managed services for enterprises.
5+ YOE5+ years cross-platform support (3+ in Cloud/MSP), bachelor\u0002s or equivalent, strong Cisco, VMware, backup/DR, firewall, ServiceNow, automation (Ansible/Terraform), excellent communication and problem-solving.
ChatGPT, Copilot, ServiceNow, Ansible, Terraform, Veeam, Commvault, Zerto, VCDA, VMware, Pure, IBM, NetApp, FortiGate, Palo Alto, Cisco, Linux, Unix, Windows
1mo
Save
Mark Applied
Hide
Senior Support Engineer, Product Data Quality & Resolution
Hillsboro or Nashville or Austin
$52k-$132k/yr OnsiteFull Time
Oracle Corporation
Oracle CorporationNYSE: ORCL: Cloud infrastructure and enterprise software solutions provider.
3+ YOE3+ years experience investigating product-data issues, writing SQL, using Python, REST APIs, XML/JSON, and Microsoft Excel; strong analytical and communication skills; familiarity with server hardware and BOMs.
SQL, Microsoft Excel, XML, JSON, REST, Python
2mo
Save
Mark Applied
Hide
Premier Support Engineer
Austin, Texas, United States
$70k-$87k/yr HybridFull Time
LogicMonitor
LogicMonitor: AI-first hybrid observability software helping enterprises monitor infrastructure, cloud, applications, and Internet performance.
3+ YOEBachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills.
LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira
4mo
Save
Mark Applied
Hide
Support Engineer - L2
Austin, Texas, United States
HybridFull Time
Zello
Zello: Voice-first communication platform for frontline workers and operations teams.
3+ YOE3–5 years in technical support for SaaS or communications tech; strong APIs, networking, mobile (Android/iOS); logs/JSON; good communication; customer-focused.
APIs, SDK, JSON, Scripting, Networking
7y
Save
Mark Applied
Hide
Support Engineer
Austin, Texas, United States
OnsiteFull Time
Integritek
Integritek: Austin-based managed IT services provider supporting small and midsize businesses with cybersecurity and technology support.
5+ YOESenior Systems Engineer with 5+ years of experience; strong Microsoft tech, networking, and virtualization skills; able to lead platform design and support.
Windows Server, Microsoft Exchange, SQL Server, Firewalls, Networking, Virtualization, Hyper-V, VMware, VOIP
23h
Save
Mark Applied
Hide
Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
Lam Research
Lam ResearchNasdaq: LRCX: Global supplier of wafer fabrication equipment for semiconductors.
3+ YOERequires PhD plus 3 years, MS or engineering degree plus 6 years, or BS plus 8 years of relevant experience; technical troubleshooting, customer support, data analysis, flexible on-call shifts, and domestic and international travel.
Control Works, Analog-to-Digital I/O, IOC, SIOC, EIOC, Tool Platform SW Package, word processing, spreadsheet, presentation software
1d
Save
Mark Applied
Hide
Product Support Engineer 4
Austin or Taylor
HybridFull Time
Lam Research
Lam ResearchNasdaq: LRCX: Global supplier of wafer fabrication equipment for semiconductors.
8+ YOERequires 8+ years of related experience with a bachelor's degree, 6+ with a master's, or 3+ with a PhD; expertise in electro-mechanical troubleshooting, schematics, customer escalations, data analysis, and flexible on-call support.
data analysis tools, spreadsheets, presentation software, Tool Platform SW Package, Analog-to-Digital I/O devices, IOC, SIOC, EIOC, instant messenger, text, email
1d
Save
Mark Applied
Hide
Technical Support Engineer I
Austin, Texas, United States
$60k-$82k/yr RemoteFull Time
Jeppesen
Jeppesen: Private aviation software providing flight planning, navigation data, and operations tools to pilots, airlines, and fleets.
1+ YOEBachelor's degree in aviation, computer science, or related field, or equivalent experience; software support experience; at least 1 year of customer support experience; strong troubleshooting and communication skills.
Microsoft certifications, customer relationship management (CRM), service-level agreements (SLAs)