About Us
Zigabyte is a results-driven technology company that delivers tailored IT solutions to help organizations address complex information technology challenges and enterprise security threats. Founded in 2013, we specialize in providing innovative, cost-effective services across cybersecurity, cloud engineering, enterprise IT operations, application development, and program managemental designed to create sustained value for our customers.
At the core of our success is a team of highly experienced professionals who bring deep technical expertise and problem-solving skills to every engagement. Our consultants hold industry-recognized certifications and, in many cases, high-level security clearances, enabling us to support both commercial and government missions with trusted, mission-focused solutions.
Zigabyte fosters a collaborative culture built on Character, Competence, and Community, promoting individual contributions in service of shared client goals. We are proud to leverage best-in-class processes and partnerships with leading technology providers to deliver high-quality outcomes that meet our customers’ evolving needs
About the Role
- Provides system integration engineering support for large-scale systems and complex network environments. Interfaces with program management, system and software engineers, test engineers, and information assurance teams within an Agile environment. Supports Linux and Windows-based components in high-performance computing systems.
- Performs diagnostics and troubleshooting including low-level packet capture analysis, log review, root cause analysis, deployment support, COTS software evaluation, configuration management, and coordination of outage windows to minimize operational disruption.
- Develops and updates system documentation including data flow diagrams, configuration documentation, risk assessments, and analyses of alternatives for system-related concerns.
Critical Experiences
- Hands-on troubleshooting of IT systems and networks.
- Linux system administration experience.
- Virtualization experience using industry standard hypervisors.
- Experience deploying application software including application servers.
- Experience supporting multiple infrastructure networks simultaneously.
- System analysis, risk analysis, and/or vulnerability assessment experience.
- Experience applying software builds, patches, and configuration updates.
- Strong diagnostic capabilities including packet capture analysis and log review.
- Ability to plan, prioritize, and execute tasks based on mission needs.
- Strong verbal and written communication skills.
- Ability to support extended hours for mission critical systems when required.
- Security Clearance (Secret)
- 8570 Compliant
Preferred Experiences
- Systems-of-systems integration and development experience.
- Windows Server (including Server Core) administration experience.
- Wireshark experience with low-level IP operations.
- Microsoft MDT experience.
- VMware experience.
- CentOS and RedHat experience.
- PowerShell and PowerCLI experience; familiarity with Python or REST APIs.
- SALT, Puppet, CHEF, or Ansible experience.
- Experience with iSCSI and Flash SANs.
- SolarWinds deployment and usage experience.
- Familiarity with firewalls, load balancers, NIDS, NAT, PAT, VPC, and ACLs.
- Knowledge of PKI systems using HSMs and NTP synchronization.
- ArcSight Security Analysis experience.
- Experience supporting Linux Oracle database instances.
Background
- Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related field with at least eight (8) years of relevant experience;
- or Master’s degree with at least six (6) years of relevant experience.
Success Behaviors (What does success look like?)
- Demonstrates strong collaboration across technical and program teams.
- Provides thorough documentation and clear technical communication.
- Acts as an independent thinker capable of creative problem solving.
- Maintains high-quality performance in fast-moving, high-visibility environments.
Additional Requirements
- Ability to occasionally work extended hours in support of mission-critical systems.
