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Posted 2mo ago

System Software Engineer

@ Mphasis
Singapore
HybridContract
Responsibilities:designing systems, integrating platforms, debugging issues
Requirements Summary:Bachelor's or Master's in CS/EE/CE, 4+ years system software/platform engineering experience, expertise in OS internals, device drivers, platform integration, debugging across hardware/firmware/OS, and strong communication.
Technical Tools Mentioned:BIOS, Windows, Linux, PCIe, USB, I2C
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Job Description

Job Details

  • Location: Singapore
  • Experience: 4 - 8 Years
  • Business Unit: DirectCore
  • Job Type: Fixed Term Employee
  • Openings: 1

Role Description

Job Title

System Software Engineer / Product Engineer (Hybrid Role)

 

Role Summary

The System Software Engineer / PE is a hybrid engineering role responsible for system software governance, platform integration, and end-to-end quality, performance, and process excellence.

This role bridges hands-on technical execution (BIOS, firmware, OS, drivers) with quality and engineering functions, ensuring high-quality system software delivery across platforms and ODMs.

The engineer works cross-functionally with BIOS, EC, OS, driver teams, hardware, validation, ODMs, and suppliers to drive robust design, efficient development processes, and measurable quality outcomes.

 

Key Responsibilities

1. System Software Engineering

  • Design, develop, integrate, and debug system software components, including:
    •  
      • OS-level components and platform enabling drivers
      • Hardware abstraction and system-level integrations
  • Analyze system-level issues across hardware, firmware, OS, and drivers, and drive root-cause resolution.
  • Collaborate with internal teams and ODM partners on design reviews and integration readiness.
  • Support platform bring-up, feature enablement, and sustaining activities across multiple product generations.
  • Ensure compliance with system software standards, security requirements, and release criteria

2. Product Engineering (PE) 

  • Define, optimize, and enforce end-to-end system software development and release processes across projects.
  • Drive process standardization, documentation, and governance to improve predictability, efficiency, and quality.
  • Lead process gap analysis and corrective actions for recurring issues (e.g. late defects, rework, integration escapes).
  • Partner with validation, SIT, and ODM teams to ensure clear ownership, entry/exit criteria, and quality gates.
  • Enable scalable execution by translating complex requirements into repeatable workflows and checklists.

3. Cross-Functional & ODM Collaboration

  • Act as a technical interface between engineering teams and ODM partners.
  • Lead technical discussions, issue triage, and joint debug sessions across time zones.
  • Provide clear, data-driven communication on status, risks, and mitigation plans to stakeholders.

 

Qualifications

Education & Experience

  • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Computer Engineering, or equivalent.
  • Typically 4–8+ years of experience in system software, firmware, OS, or platform engineering roles.

 Technical Skills

  • Strong understanding of system software architecture and platform integration.
    • Hands-on experience with one or more:
      • Windows or Linux OS internals
      • Device drivers or hardware-enabling software
    • Solid debugging skills across hardware–firmware–OS boundaries.
    • Knowledge of industry interfaces and protocols (e.g. PCIe, USB, I2C) is a plus.  

Process & Soft Skills

  • Strong analytical and problem-solving mindset with a process-driven approach.
  • Ability to work independently and lead initiatives with minimal supervision.
  • Excellent communication skills; able to influence across engineering, validation, and ODM teams.
  • Comfortable operating in global, cross-site, and cross-functional environments.