Systems Mapping & Strategy Implementation Senior Program Manager

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.

Maryland Judiciary Benefits (mdcourts.gov) 

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Financial Disclosure: As a state employee, you may be required to file an annual Financial Disclosure with the State Ethics Commission. If you are required to file, you will be notified by the Judiciary Human Resources Division and must file within 30 days of employment and no later than April 30th of each subsequent calendar year.

Main Purpose of the Job:  

The Systems Mapping & Strategy Implementation Senior Program Manager provides strategic leadership, coordination, and implementation support for behavioral health and justice initiatives that strengthen the Maryland Judiciary's response to individuals with behavioral health needs. The incumbent will play a leading role in coordinating implementation of the Judiciary?s statewide behavioral health priorities, supporting systems mapping and strategic planning efforts, providing technical assistance to courts and partner agencies, and promoting collaboration among judicial, executive, legislative, and community stakeholders.

The position entails analyzing emerging trends, identifying opportunities to strengthen cross-system coordination, and developing recommendations, resources, and implementation strategies to advance evidence-based practices, improve access to behavioral health services for court-involved individuals, and support the Judiciary's behavioral health priorities.

Essential Duties and Responsibilities:

Systems Mapping and Strategy Implementation 

Coordinate Judiciary participation in statewide and local Sequential Intercept Model (SIM) initiatives by supporting follow-up activities, providing strategic guidance on Judiciary priorities, and assisting local jurisdictions with implementation planning related to court-based behavioral health initiatives.

Coordinate implementation of Judiciary priorities identified through the Behavioral Health Summit and other statewide behavioral health initiatives and monitor progress toward strategic objectives.

Identify service gaps, system barriers, and opportunities for innovation to strengthen behavioral health and justice collaborations.

Provide strategic technical assistance to local jurisdictions and facilitate cross-system planning among courts, behavioral health agencies, justice partners, and community stakeholders.

Develop implementation plans, monitor performance measures, and recommend strategies that improve statewide behavioral health and justice outcomes.

Strategic Support and Cross-System Coordination 

Support the Chief Justice, the Chief Judge of the District Court, the State Court Administrator, the Coordinating Judge for Behavioral Health, and the Director of the Office of Problem-Solving Courts in advancing statewide behavioral health initiatives.

Serve as a liaison among Judiciary leadership, state and local agencies, legislators, community organizations, and national partners to promote collaboration and communication.

Coordinate strategic initiatives that align Judiciary priorities with broader state behavioral health and justice reform efforts.

Strategic Planning, Implementation Support, and Quality Improvement

Analyze emerging behavioral health and justice trends, policies, and evidence-based practices to inform systems mapping, strategic planning, and implementation of Judiciary behavioral health initiatives.

Assist in developing policies, guidance, and resources that strengthen coordination between the Judiciary and behavioral health partners.

Design, monitor, and evaluate quality improvement strategies, implementation activities, and performance measures related to behavioral health initiatives.

Program Management and Education 

Manage assigned projects, grants, contracts, and professional service agreements, including planning, budgeting, implementation, monitoring, and reporting.

Develop educational resources and provide training and presentations at local, state, and national conferences on systems mapping, behavioral health, and justice initiatives.

Support behavioral health educational programming for the Judicial College and the Office of Problem-Solving Courts.

Additional Responsibilities 

In addition to the primary responsibilities, this position may be called upon to perform various other duties as required to support the mission of the judiciary and enhance behavioral health outcomes. These duties might include being tasked with providing technical assistance to courts and community partners, facilitating stakeholder meetings, supporting the operations of problem-solving courts, assisting with an annual problem-solving courts symposium, and engaging in public outreach and education efforts to raise awareness about the intersection of behavioral health and the justice system. Flexibility and adaptability are key, as the individual in this position may need to respond to evolving needs and priorities within the judiciary and the broader community. 

Minimum Qualifications:

Education:  Master's degree from an accredited college or university in behavioral health, social work, psychology, public health, health administration, public administration, public policy, criminal justice, or a closely related field.

Experience: Five (5) years of progressively responsible experience in behavioral health systems, including project management, strategic planning, systems change, policy development, or program administration. Experience working directly with behavioral health service systems and coordinating multidisciplinary stakeholders to implement complex initiatives is required.

Preferred: Juris Doctor (J.D.) or other terminal degree in a related field.  Experience with behavioral health and justice system collaboration, systems mapping, implementation planning, or evidence-based practices. Experience with justice systems, court operations, or other cross-system public sector initiatives is highly desirable.

Knowledge, Skills, and Abilities:

Knowledge of:

Knowledge of the structure, operations, and administration of state court systems.

Knowledge of behavioral health and justice systems, including the Sequential Intercept Model (SIM) and evidence-based practices for court-involved individuals.

Knowledge of systems mapping, strategic planning, implementation science, and cross-sector collaboration.

Knowledge of behavioral health research, emerging trends, and best practices at the local, state, and national levels.

Knowledge of project management principles, quality improvement methodologies, and performance measurement.

Knowledge of federal, state, and local initiatives related to behavioral health and the justice system.

Skill in:

Excellent verbal, written, and interpersonal communication skills, including the ability to prepare reports, develop presentations, and communicate effectively with executive leadership and diverse stakeholder groups.

Strong organizational skills with exceptional attention to detail and the ability to manage confidential information appropriately.

Strong computer skills, including proficiency with Microsoft Office applications and online data management systems.

Budget and financial management skills sufficient to oversee grants, contracts, and program resources.

Ability to:

Ability to build and sustain collaborative partnerships among the Judiciary, executive branch agencies, behavioral health providers, community organizations, and other stakeholders.

Ability to facilitate strategic planning meetings, stakeholder workgroups, and collaborative decision-making processes.

Ability to analyze complex systems, identify service gaps, and develop practical recommendations that support Judiciary priorities.

Ability to coordinate multiple projects simultaneously, establish priorities, and meet deadlines.

Ability to provide technical assistance and implementation support to courts and partner agencies.

Ability to exercise sound judgment, diplomacy, and professionalism while navigating complex organizational and intergovernmental relationships.

Ability and willingness to travel throughout Maryland and work occasional evenings and weekends as needed.

Ability to develop and deliver presentations and training at local, state, and national meetings and conferences.

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equipment, Machinery and Tools:

PC/laptop to prepare documents, process, and retrieve data.  

Computer-related hardware such as flash drives, hard-drives, external monitors, keyboards

Audio-visual related equipment such as projectors, screens, visual aid equipment, TVs, monitors, DVD, digital video cameras, video switchers, microphones, audio mixers used in presentations

Printers/copiers/scanners

Multi-line telephone for communicating and responding to internal and external stakeholders. 

Non-commercial passenger vehicle.

Additional Responsibilities:

Travel is required: Monthly travel to attend meetings, conferences, and visit court and other sites.

Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.

For further information please contact Talent Acquisition at [email protected].

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to [email protected] or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States. 

Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.