Adeeba E Services
Posted 9y ago

Tech Support Associate - Inbound Voice Process

Adeeba E Services
Kolkata, West Bengal, India
₹10k-₹20k/moOnsiteFull Time
Responsibilities
  • Taking inbound calls
  • Diagnosing issues
  • Selling technical support plans
Requirements
  • Experience in outbound tech support for more than 6 months to 1 year
  • Good convincing and sales skills

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

SPOT OFFER..Immediate Joiners Required

Urgent Requirement Of Inbound Callers For Tech Support

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Contact:HR @ 7686839463/ 9804149788


Adress-
Shaila Towers, Room No 603, J-1/16, EP & GP Block, Sector- V, Electronics Complex, Salt Lake, Kolkata, West Bengal 700091

Phone: 033 6555 5831

Qualifications: Hs/ UndergraduateAdditional Information:

All your information will be kept confidential according to EEO guidelines.

About Adeeba E Services

Provides international business process outsourcing and digital marketing services.

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