Your mission:
Epson Robotics division is hiring a technically strong professional to support and drive sales activities across our robotics portfolio. This role involves providing second-line technical support to distributors and partners, while working closely with system integrators and end users. You will support complex applications through programming, system setup, and simulation, and deliver technical training on robot integration and operation to ensure successful customer implementation.
We welcome applications from candidates based in Neuss, Germany, or Warsaw, Poland.
What you will do:
Application & Pre-Sales Engineering
- Support sales teams with technical expertise during customer projects
- Analyze applications and perform cycle time and feasibility studies
- Develop and simulate robotic solutions (incl. programming and system setup)
- Work closely with system integrators and end users on real production challenges
Customer Enablement & Technical Support
- Provide second-line technical support to partners and distributors
- Deliver technical training (robot programming, integration, operation)
- Support complex customer issues and coordinate solutions with HQ engineering
- Act as a trusted technical advisor across the region
Demonstration & Proof-of-Concept
- Design and build demo applications and trade fair exhibits
- Present robotic solutions to customers
- Support trade fairs and events (international exposure)
Regional Support & Continuous Improvement
- Document applications, insights and technical learnings
- Contribute to market understanding (use cases, competitors, trends)
- Support installations, optimization and troubleshooting
What we ask for:
- Proficient in MS Office and programming
- Strong English language skills
- Experience in programming
- Solid technical understanding; technical degree preferred
- CAD and PLC programming skills are an advantage
We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.
What we offer:
Our heritage
We aspire to be an indispensable company, trusted throughout the world for our commitment
to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.
Our commitment to the environment
We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.
Our people
We believe a healthy culture, strong values, teamwork and contribution from a diverse range
of individuals will help us to strive for excellence.
Our brand
Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years
Running.
Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.
If you require additional assistance for your application or wheelchair access to our facilities,
please email [email protected]. A member of our team will be happy to assist you.