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The entity (Elevator Services Group) is a recruitment process outsourcing (RPO) and HR services provider posting this position on behalf of an undisclosed client.

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ES
Posted 1y ago

Technical Manager - Northeast Territory

Elevator Services Group
View all open roles
New York City or United States
FieldFull Time
Responsibilities
  • delivering training
  • supporting installations
  • troubleshooting issues
Requirements
  • High school diploma
  • 2+ years installing/servicing stairlifts
  • Technical training experience preferred
  • Strong communication and troubleshooting
  • Able to travel extensively across the Northeast
  • Comfortable with Microsoft Office and Teams
Technical tools mentioned
Microsoft OfficeMicrosoft Teams

Job description

Position: Technical Manager – Northeast USA

Location: Remote (Must be based in the Northeast region)
Employment Type: Full-Time

About the Opportunity

Our recruiting team is proud to partner with a global leader in innovative mobility solutions—helping people move safely and comfortably in homes and public spaces. We’re looking for an experienced Technical Manager to support and train dealer partners across the U.S.

If you’re passionate about technical training, hands-on installation, and helping others succeed in the stairlift and platform lift space, this role might be for you.

What You’ll Do

  • Deliver engaging technical training—both in-person and virtual—focused on stairlift and platform lift installation and maintenance.

  • Support dealer partners on-site during installations, offering hands-on coaching and ensuring safety and quality standards are met.

  • Provide reliable phone and email support to troubleshoot installation or product issues.

  • Work closely with dealers to promote best practices and elevate the customer experience.

What You Bring

Experience & Education:

  • High school diploma or equivalent required; Bachelor’s degree or equivalent work experience is a plus.

  • At least 2 years of hands-on experience installing and servicing stairlifts (required).

  • Prior experience in technical training—especially in the elevator or mobility space—is a plus.

Skills:

  • Clear, confident communication and presentation skills.

  • Strong problem-solving and troubleshooting abilities.

  • A passion for teaching and helping others succeed.

  • Self-driven, organized, and able to manage your time independently.

  • Comfortable using Microsoft Office and Microsoft Teams.

Perks & Details

  • Competitive base salary with bonus/incentive potential

  • Company vehicle and fuel card

  • 50%–75% travel required across the Northeast, plus occasional U.S., Canada, or international travel for training or events

  • Work remotely from your home base in the Northeast

  • Comprehensive onboarding and product training provided

  • Supportive, values-driven team culture (customer-focused, respectful, responsible)

Reporting To:

Senior Technical Manager, North America

How to Apply:

If this sounds like the right fit for you, please send your resume and a brief cover letter outlining your experience with stairlift installations and/or technical training.

Note: Only candidates selected for interviews will be contacted. We appreciate your interest!


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