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Adeeba E-Services
Posted 9y ago

Technical Support Associate For Inbound Tech process(Voice)

Adeeba E-Services
adeebaeservices.comView all open roles
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • handling inbound
  • diagnosing issues
  • closing calls
Requirements
  • Inbound/outbound tech support experience
  • 1+ year closing calls
  • US shift
  • English proficiency
  • Fixed salary with incentives

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs

Shift timing : US shift

FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE

Contact:Rima (HR)@7686839463

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




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