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AE
Posted 9y ago

Technical Support Associate required for Voice Process

Adeeba e Services Pvt. Ltd.
View all open roles
Kolkata, West Bengal, India
₹15k-₹25k/moOnsiteFull Time
Responsibilities
  • Taking calls
  • Diagnosing issues
  • Selling plans
Requirements
  • Outbound tech support experience preferred
  • Able to close calls
  • Strong sales and convincing abilities
  • Immediate joining
Technical tools mentioned
PrinterRouterAntivirus

Job description

Job Description:

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account

· 24 leaves in a year+comp offs+b'day leaves

· Very Attractive Incentives

· No Extension of Shift Timings

· Friendly Working Environment.

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

. Candidates must be able to join immediately.

· Salary:Rs.15000-25,000/month(fixed)+Huge Incentives.

· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)

· Working Days: 6 days

Contact: Paromita (HR) @ 9038208238

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