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System Canada Technologies (SCT) is an IT staffing and recruitment firm that provides technical consultants and resources for third-party client projects.

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System Canada Technologies
Posted 13y ago

Technical Support Engineer

System Canada Technologies
Tokyo, Japan
OnsiteContract
Responsibilities
  • Providing technical support
  • Troubleshooting hardware issues
  • Ensuring service quality
Requirements
  • Experience in IT Service Desk or Software Support Services
  • Hardware Support Services, and understanding of Service Delivery and Quality metrics
Technical tools mentioned
Linux OSTape LibrarySAN Storage Network Architecture

Job description

Company Description:

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description:

Company: SystemCanada | www.systemcanada.com

World wide office:  Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan


Job Description

 

SystemCanada - Tokyo Japan

システムカナダ - 東京都

 

- Experience required in an IT Service Desk or Software Support Services environment

- Experience required in a Hardware Support Services

- Profound understanding of Service Delivery and Quality, Metrics and Customer Experience is required

- SAN storage network architecture or similar architecture desired

- Proficient in using Tape library including VTL and Linux OS. ...



 

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