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Adeeba E-Services
Posted 10y ago

Technical Support Process having vacancies For INBOUND

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • handle calls
  • process payments
  • meet targets
Requirements
  • Executive-level inbound tech support role
  • 6+ months outbound experience
  • No freshers
  • US shift
  • 6 working days
Technical tools mentioned
Phone systemsCRMPayment processing

Job description

Company Description:

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description:

Currently Hiring for Inbound Tech Support Process for Senior position In US Shift

Hike of 15%-20% on current salary

Fixed Salary on 1st of every month in salary account+Huge incentives daily/monthly

Candidate must have experience in outbound tech support for more than 6 months

Candidate must know how to close their calls and take payments.

Loyalty bonus of Rs.5000 every year

Referral Bonus of Rs 2000(Instant Payment)

Working Days-6

Shift Timing-8:30pm-6:30am

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact:Devopriya(HR) @ 7059753939

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates


Must have experience in OUTBOUND TECH SUPPORT for more than 6 months



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