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Adeeba E-Services
Posted 9y ago

Technical Support Process In Kolkata(Inbound Tech Process)

Adeeba E-Services
adeebaeservices.comView all open roles
Kolkata, West Bengal, India
₹10k-₹20k/moOnsiteFull Time
Responsibilities
  • taking inbound calls
  • diagnosing issues
  • selling support plans
Requirements
  • Outbound tech support experience 6+ months to 1 year
  • Ability to close calls
  • Strong sales and convincing skills
  • No freshers
  • Salary Rs. 10,000-20,000/month plus incentives

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

HUGE VACANCIES IN INTERNATIONAL BPO FOR INBOUND TECHNICAL SUPPORT PROCESS

Job Profile: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact:Devopriya(HR) @ 7059753939 for further queries

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




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